We Are Fethr, A Black Swan Company

Fethr, A Black Swan Company, is the world’s leading provider of in-flight entertainment (IFE) technology to the airline industry. More than 70 airlines already fly with our software, significantly the world’s entire top 10, including Qantas, Singapore Airlines, Cathay Pacific and Emirates.

We focus on improving the IFE passenger experience through personalization, offering a whole new world of seat-back entertainment systems, pairing with mobile devices and enabling internet connections while passengers are in the air. Our technical expertise brings these innovative experiences to life and captivates millions of passengers every year, whilst they travel around the globe.

Innovation has been a challenge for the avionics industry due to strict regulations, but this is rapidly changing with an ever-increasing number of planes now connected to the web. In-flight entertainment is one of the final untapped spaces where user-experience, advertising, data and applications have not yet matured, and we are working hard to capitalize on those opportunities.

There are exciting times ahead in the world of in-flight entertainment and Fethr.

Bringing together a passionate and talented team combining skills in software engineering, data science, design, product innovation and marketing, Black Swan Data thrives on innovating. Launched in 2011, today we employ 260 people worldwide across offices in the UK, USA, Hungary and South Africa.

Key Accountabilities

This is a very exciting new role in a growing and ambitious business. The Head of QA will oversee all QA activity at Fethr and provide technical expertise across the company. The Head of QA will also lead play a key role in bid development through their expertise in designing and delivering complex solutions. Ensuring that all QA team members are managed effectively the Head of QA will ensure that mentoring, development and guidance are all in place, building a truly world class team.

Leadership:

  • Provide technical expertise in systems, technical infrastructure, tools, modeling, external interfaces, and other technical areas. Completes complex development, design, implementation, architecture design specification, and maintenance activities.
  • Ensures the viability of IT deliverables. Recommends development options, including design, build/buy, and vendor purchase. Approves the team's technical deliverables. Conducts testing, including functionality technical limitations, and security.
  • Responsible for the standards and processes that deliver the strategic direction for QA in Application Services
  • Foster an environment where innovation can flourish. Champion and build a culturally diverse team

Operations

  • Engage with key stakeholders, internal and external, to understand the product and user environments of the solutions we are creating
  • Creation, review and execution of test cases
  • Documenting, investigating, and analyzing defects or problems, tracking status of defects, and verifying resolution during the testing life cycle.
  • To carry out QA activities to ensure project and non-project acceptance criteria is signed off. To be responsible for executing regression tests. To raise and prioritize bugs and retest bug fixes.
  • Build and maintain strong working relationships with key business stakeholders, business analysts, and all IT software providers
  • Managing, operating and delivering Quality Assurance across the full SDLC.
  • Experienced in the breadth of the software test life cycle, with the flexibility to work from test strategy to system and component level testing

Essential Skills and Experience:

  • Previous experience of working as a head of or director of a QA function in professional services
  • Excellent client management skills
  • Demonstrable experience of building and deploying complex technical solutions
  • Excellent stakeholder management skills
  • Strong manager with a track record of managing large direct and matrix teams
  • Analysis and generation of Test Scripting ensuring traceability against business

What makes a ‘Swan’?

We want people fanatical about creating innovative solutions inspired by data. We know Black Swan’s DNA is different, it’s what helps us find new perspectives on our clients’ problems. Working in a fast paced, energized environment, our bar is set high, and an ability to build long lasting partnerships both internally and externally is vital.

We have making a difference at our core and that is embedded in our values.

  • We believe in long-term partnerships through transparency and honesty
  • We believe in leaving the world in a better place than we found it
  • We believe anyone can achieve great things. We do not put people in boxes
  • We listen more than we talk
  • We think 10% crazy is just about right!
  • Most importantly, and because you spend 60% of your waking time at work, we believe you should enjoy it

What We Offer

Exciting Clients and Projects - Working with Black Swan Data we promise to provide an exciting and ever-changing industry within Data Science and Predictive Analysis innovative and challenging projects with some of the leading Brands using the industries latest.

Talented Teams We ensure we have the best talent in the market – We are hire the best of the best as a swan you are exposed to highly skilled and multi-disciplined teams over the world.  We have 8 offices across 4 countries!

Career Development Regardless of which area of the business you work in you can expect to collaborate on all aspects of Black Swan’s projects gaining the exposure you need to develop your expertise. No matter what stage you are in your career your development is our priority.

Working environmentBecause you spend a lot of your time at work, we try to make it enjoyable: Daily supply of the all the snacks you can eat in our all- day kitchens, Fridays Wobbly trolley - (check them out on our Instagram page!), Monthly Breakfast courtesy of Black Swan. 

We want to positively change the future through technology and the power of prediction. How about you?

 

Apply for this Job

* Required
File   X
File   X


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Black Swan Data Ltd are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • HIV/AIDS
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.