We are looking for an operational People Partner to join our ride at the Blacklane People & Culture (P&C) team to co-design, build and deliver people strategies that drive Blacklane’s growth.
You will directly report to the Head of People Partnering & Operations, make your mark and be part of creating a unique, world-class employee journey at Blacklane! Our offices in Dubai and Saudi Arabia are rather new and we need some onsite support with local knowledge to get things rolling!
YOUR CHALLENGE:
- Be a trusted partner to leaders and people managers mainly in Saudi Arabia and Dubai. You build strong relationships with all stakeholders in your region and you influence through compassionate and contextualized coaching. You act with a sense of urgency and adapt to a fast-paced and ever-changing environment while you carry out processes from end to end.
- Provide end to end support on probation, performance and termination discussions. Act as the gate keeper of our values, course correct under performance, identify any emerging themes and problem cases and act with integrity in resolving problems.
- Roll up your sleeves to define, develop and implement a wide range of people initiatives like setting up new tools and providers or support change management at team, division and company level. You are in charge of the process and should not shy away from operational to dos.
- You have the ability to solve complex problems; you take initiative to seek internal and external resources when problem-solving. You analyze trends and metrics in partnership with different stakeholders to design and quickly implement solutions in a pragmatic approach.
- Be a mediator. You are able to facilitate discussions with competing personalities within business units and across locations, read the room and foster constructive debate and respond to organizational changes in an effective way.
- Innovate and try out new things. Continuously assess the people’s experience at Blacklane. Provide insightful data to develop, innovate, and improve our existing People & Culture processes.
- Be a great team player. Collaborate closely with other P&C teams (i.e. Strategy & Reward, Talent Attraction, Learning & Development) and external partners to keep shaping and creating a coherent and seamless employee journey.
- Be the employment law expert for Saudi Arabia and Dubai: you should use your labour knowledge to support your org and help train your peers and the wider team.
ABOUT YOU:
- Strong background in People and Culture topics. You have 2+ years of solid experience in a people business partnering and/or operational role in the middle east within large scale ups. You demonstrate versatile competencies in organizational design, talent management, learning & development, compensation & benefits, and change management. Ideally, you’ve had exposure globally and can partner up with people and leaders across our global hubs (Germany, Spain, France, UK, Singapore, Dubai, Saudi Arabia).
- Go-getter: You are a self-motivated and enthusiastic people partner, strong problem-solver, with fine tuned instincts and excellent people skills.
- Analytical: You get excited about data, tech and use metrics and data to determine the best ways to approach challenges. You are comfortable with numbers and turning insights into actionable solutions.
- Autonomy: You own excellent prioritization and project management skills to organize and structure your work to deliver best in class results.
- Great communication skills: You are comfortable interacting with stakeholders at various levels, carrying courageous conversations and building strong relationships with internal and external key stakeholders. Proficiency in English and Arabic is a must, any other languages an advantage.
- Innovative and flexible: You are the champion of staying up to date with global HR trends . You are able to try out new approaches, are comfortable with ambiguity, and manage multiple things on the fly.
- Passion: You have a deep passion for technology, the travel industry, and the ground transportation space, as well as Blacklane’s products and services.
MORE THAN A JOB:
We are Blacklane, providers of premium global chauffeur services. Our mission is to create true peace of mind for discerning travellers by delivering perfect experiences around the world and to inspire a better future. Blacklane is offering airport transfers, City-to-City commutes, In-city mobility chauffeur hailing and Chauffeur-by-the-hour in over 50 countries globally, either pre-booked or on-demand. Whether it’s for business or pleasure, Blacklane and its 300 employees and tens of thousands of chauffeur partners have the right premium transportation service for you. By changing how people move, we opened up new opportunities for our chauffeur providers and set industry standards for climate protection in the travel industry.
Working at Blacklane: We prioritize fostering a strong company culture that promotes collaboration, innovation, and meaningful connections among our employees. Our offices in Berlin and Dubai serve as a central hub where employees come together to collaborate, build relationships, and participate in cultural events that reinforce our shared values. For our employees outside these geographies we promote having a hub life where our employees come together in their specific locations as we believe this plays a crucial role in supporting employee well-being, facilitating career development opportunities such as shadowing and mentorship programs, and nurturing a sense of belonging within our team. We are committed to creating a workplace where every individual feels valued, supported, and empowered to contribute their best work. Through our dedication to cultivating a strong company culture, we aim to drive engagement, productivity, and success across the organization and also offer the following:
- Continuous Learning: We believe that open and actionable feedback is the essential component of continuous development. Set your personal development plan and take an active role in our internal learning communities to progress your career.
- Flexible Working: Even the most ambitious Blacklaner needs some time to unwind. Find out what works for you and your team with flexible working hours and home office days.
- Become Part of the Crew: Get to know your fellow Blacklaners through our regular team socials. Our success comes from a collaboration of more than 350 people from 70 nations and we are looking for more exceptional people to join us!
- Employee Stock Options Plan: We want all Blacklaners to benefit from the company's success, so every employee gets virtual stock options.
- Fair Remuneration: We’ve banded salary levels and matched them to the local costs of living, meaning you’re always paid fairly and you know that the rest of the crew is too.
- Sustainability: We care for both people and the planet, having launched the mobility's industry-first global carbon offset scheme in 2017. Blacklane plans to deliver 35% of global rides in EVs by year-end 2024, and 50% by the end of year 2025.
- Equal Opportunity: We are committed to inclusion and diversity. A company is only as strong as its crew, so we developed a work environment that is inclusive, inspiring and open. All qualified applicants receive consideration for employment without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
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Blacklane Cares day: Every crew member receives 8 hours of paid leave per year to participate in volunteering initiatives of their choice or lead employee-driven community outreach projects. Utilize your time to lend hands to a cause that drives your passion.
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