The Business Intelligence (BI) Analyst is responsible for partnering with business users to understand the operational needs of reporting and analysis and developing solutions. The BI Analyst will leverage Looker, Snowflake, Fivetran and other data solutions to assist in construction of underlying data models while building and maintaining comprehensive, user-friendly dashboards and visualizations to help track trends. Daily responsibilities include performing analysis to assess data quality, extrapolating data patterns, and preparing reports using graphs, charts and dashboards to present to management and other key stakeholders. This individual will also represent the Business Analytics and Intelligence team in project meetings as well as individual meetings with business leaders.

The Expertise We're Looking For:

  • A passion for consulting and connecting with other BitSight employees and vendors to understand business data needs and design business intelligence solutions to that enhance the opportunities for the business
  • Familiarity with database design and architecture and experience developing end-user dashboards and visualizations
  • Ability to analyze data sets using statistical techniques and communicate trends and patterns
  • Active listener who can provide solutions for our BitSight business teams
  • A sincere interest in working within/learning the SaaS software industry 
  • Independent self-starter who can prioritize and execute multiple tasks simultaneously
  • Capability to learn BitSight business processes and also offer other industry best practices

The Behaviors That You Bring:

  • Integrity – Your customer-centric attitude and commitment to doing what is right for BitSight, our business partners, and internal team members
  • Natural Curiosity – You are a team player and a continuous learner. You share your knowledge with the team, embrace new learning opportunities, and search for ways to improve our operations
  • Empowerment – You demonstrate organizational skills, the ability to manage priorities, deadlines, and troubleshoot issues independently
  • Excellence – Your detail-oriented approach leads to quality processing results and your communication skills allow you to communicate effectively with internal team members
  • Results Driven – You learn quickly, collaborate with others, and share your ideas for improving our service

The Excellence You Deliver:

  • Be the face of the Business Analytics & Intelligence team for assigned areas of the business, and understand user needs and issues
  • Partner with business leaders and other key stakeholders to understand and gather all the necessary business specifications and requirements
  • Build and maintain executive dashboards reporting on key metrics to support BitSight’s strategic initiatives
  • Support new BI reporting functionality as well as support the development and improvement of new reporting
  • Analyze data sets using statistical techniques and effectively communicate trends and patterns that enhance the opportunities to the business
  • Design new data collection models to better collect information

About You:

We are looking for a natural leader, who has an outgoing personality and is not afraid to meet, build and network relationships. We want an innovative thinker to drive our business forward. Someone with an entrepreneurial spirit, customer focus, drive, determination and the strength of character to challenge the status quo. We are looking for someone who is flexible and willing to embrace change.  Above all, we’re looking for a great team player.

Education, Skills and Experience:

  • Bachelor's degree in computer science, software engineering, business administration or equivalent related work experience. MBA or other Master's degree is a plus
  • 3 years of experience in data warehousing, data modeling, querying data for analysis and building visualizations using Looker or comparable BI tools
  • Expert SQL skills required
  • Experience in Snowflake or comparable data warehouse solutions
  • Experience with database design/architecture or practical experience in the design of new systems and enhancements to existing systems are a must
  • Familiarity with Fivetran or comparable ELT tools such as Stitch, Matillion, Rivery, etc.
  • Experience with code management tools, such as Bitbucket
  • Ability to draw from numerical grounding to build data solutions that can drive powerful insights
  • Exceptional communication skills as well as the ability to simplify complex information for internal stakeholders
  • Time management skills to ensure deadlines are consistently achieved

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