At Bitly, we believe in the power of the link or scan - to start a conversation, build a relationship or grow a business. Our mission is to turn every interaction into a catalyst for connections. It’s what motivates us to help people share, promote and engage everywhere on the Internet. We do this by being relentlessly product-focused, fostering the free-flowing exchange of ideas, and inspiring people around the world to dream up new ways of using Bitly.

 
The Role
Bitly is seeking a highly skilled and experienced Senior Data Analyst to join the BI & Analytics team to help harness the power of data and advanced technologies to drive strategic initiatives and improve decision-making across the organization. The Senior Data Analyst plays a crucial role in the organization and will have the opportunity to work on improving and scaling multiple B2B & B2C product experiences. Through experimentation, user behavioral analysis, advanced statistical & data science modeling, and dashboard development, you will surface strategic product insights and recommendations that will increase adoption, engagement, and retention of our customers. This position involves working with large and complex datasets, using various analytical and statistical approaches, and collaborating with a diverse set of cross-functional partners to solve a wide array of challenging business and product problems. 

You will be responsible for utilizing your expertise in data analysis, experimentation, statistical modeling, and sophisticated measurement (e.g. causal inference) to enable data-driven decision-making and ensure that data becomes a strategic asset within the company.

Bitly supports every country in the world and every platform imaginable. Our systems are built to process an enormous amount of data. The Business Intelligence and Analytics team takes this challenge seriously and aims to create a platform that makes data easily accessible to answer even the thorniest business questions.
 
What You'll Do

Data Analysis & Interpretation

  • Perform in-depth data analysis to extract valuable insights, and identify trends, patterns, and outliers. Present findings.
  • Utilize statistical and data analysis techniques to extract meaningful insights from data.
  • Collaborate with various business teams to understand their data needs and provide guidance on leveraging data for decision-making.
  • Utilize advanced SQL & Python expertise to analyze data in the Data Warehouse.
  • Ensure data quality and integrity through data cleaning and validation processes.

Storytelling with Data

  • Translate complex data insights into clear, concise, and actionable reports, dashboards, and visualizations. 
  • Craft narratives that convey the significance of data-driven findings. Present these findings to senior leaders in an easy to consume manner.

Reporting & Dashboard Creation

  • Generate regular reports and dashboards to provide stakeholders with up-to-date information.
  • Collaborate with business partners to define key performance indicators (KPIs) and metrics for tracking.
  • Keep a pulse on performance metrics and KPIs and have a view of the business, product, and customer base to understand and explain trends

Advanced Analytics & AI/ML

  • Leverage advanced analytics techniques, including machine learning and artificial intelligence, to develop predictive, prescriptive, and classification models with experience in ML frameworks and tools (e.g., TensorFlow, PyTorch, Scikit-learn)
  • Implement AI/ML solutions to automate and enhance decision-making processes.
  • Apply analytical methods and machine learning algorithms such as regressions, clustering, classification, optimization, dimensionality reduction and other advanced analytics techniques.

Cross-functional Collaboration

  • Collaborate with various departments (e.g., product, marketing, finance, sales) and bring data supported point-of-view and thought leadership into conversations 
  • Drive decision-making by providing data-driven insights and recommendations.

Data Security & Compliance

  • Ensure compliance with data protection regulations and internal data security policies.
  • Implement measures to protect sensitive data from unauthorized access.

Continuous Learning & Improvement

  • Stay updated on the latest data analysis tools, techniques, and best practices.
  • Seek opportunities to enhance analytical skills and knowledge.

Who You Are

  • 4+ years of experience in BI and Analytics
  • Strong analytical and problem-solving skills, with the ability to derive actionable insights from complex data sets
  • Proficiency in data visualization tools, preferably Looker and Looker Studio
  • Experience with advanced analytics, machine learning, and AI technologies
  • Excellent communication and storytelling skills, with the ability to convey technical concepts to non-technical stakeholders
  • Strong project management skills with the ability to prioritize and execute multiple projects simultaneously
  • Expertise in SQL, Python, and Data Warehousing - you write reproducible code and have a tendency toward automation
  • Attention to detail and ability to work with large datasets
  • Consulting experience welcomed
  • Experience with Saas is welcomed
  • Experience with applying analytical methods and machine learning algorithms such as regressions, clustering, classification, optimization, dimensionality reduction and other advanced analytics techniques

US Employee Benefits

Your benefits start on Day 1!

Health & Wellbeing 

  • Inclusive health, dental, and vision plans built to support diverse lifestyles
  • Employer contribution to HSA plans 
  • Generous paid parental leave
  • Enhanced support for reproductive health, family planning, and new parents
  • Robust mental health support and Employee Assistance Program (EAP) with confidential counseling services
  • Comprehensive well-being benefits including reimbursement program
  • Flexible PTO policy and company breaks - At Bitly, we believe rest and relaxation are essential for rejuvenating the creative spirit that sets us apart

Inclusion & Belonging

  • Impactful connections and community building through our Employee Resource Groups
  • Global DEI programming
  • Company-sponsored events to connect Bitizens together

Financial 

  • 401k with up to 4% employer match, access to financial professionals to offer our employees the opportunity to plan for a strong financial future well beyond their working years
  • Company Stock Options
  • Life, Short-term Disability and Long-term Disability options
  • Flexible workspace support provided, including home office, cell phone and WiFi service reimbursement
  • Coworking reimbursement for eligible employees
  • Voluntary Benefits: Pet Insurance, LegalShield, IDShield, Hospitalization, and Accident coverages
  • Reimbursement for professional development

Eligibility & Closing

US applicants must be currently authorized to work in the United States on a full-time basis.

*** Must live in or be willing to relocate to one of the following states to be eligible for hire: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Louisiana, Massachusetts, Michigan, Minnesota, New York, New Jersey,  North Carolina, Pennsylvania, Texas, Vermont, Virginia, Washington ***
 
If you are based in California, we encourage you to read this important information for California residents linked here. (https://bitly.is/CPRACandidates)
 
#LI-MN1 #LI-Remote

Compensation

The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications as well as other business and organizational needs.

Base Salary Range
$115,000—$157,300 USD

Our Values

  • Be a Catalyst. As an innovative technology company, we build our products to be a catalyst for connection and encourage our team to be catalysts for meaningful impact both at work and in the world
  • Take Ownership. In our highly collaborative culture, Individual accountability is critical. We depend on each other to solve our customers' most challenging problems and celebrate the wins together
  • Champion Diversity, Equity & Inclusion. Our product connects people of all backgrounds and abilities. And our company is built on the belief that our differences make us better and that everyone deserves the opportunity in which to thrive
  • Show Integrity. We don’t cut corners. We don’t look for the easy way out. We approach every day with a shared mindset - let’s do the right thing, even if it’s the harder thing
  • Have Fun. Whether your time is here is as short as a Bitly link or as long as the links your grandma sends you, we want your experience at Bitly to be fun and memorable. We hope the connections you make here last a lifetime
In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. Above and beyond discrimination/harassment based on “protected categories,” Bitly also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Bitly.
 

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At Bitly, one of our core values is to champion diversity, equity, and inclusion and ensure Bitly is an amazing place to work. This value is core to who we are and a critical pillar of our success. As we continue to focus on building a company where all Bitizens can thrive, we always look for ways to improve.

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