BitGo is the leading infrastructure provider of digital asset solutions, offering custody, wallets, staking, trading, financing and settlement out of regulated cold storage. Founded in 2013, BitGo is the first digital asset company to focus exclusively on serving institutional clients. BitGo is dedicated to advancing a digital financial services economy that is borderless and accessible 24/7. With multiple Trust companies around the world, BitGo is the preferred security and operational backbone for more than 1,500 institutional clients in 50 countries, including many of the world’s top brands, cryptocurrency exchanges and platforms. BitGo also secures approximately 20% of all on-chain Bitcoin transactions by value and is the largest independent digital asset custodian. For more information, please visit www.bitgo.com.
Responsibilities:
- Lead and drive technical and product aspects for pre and post sales activities such as product education, solution architecture, implementation, onboarding, delivery, etc.
- Continuous client relationship management that includes understanding client’s business requirements, expectations and technical support
- Collaboration and partnership with our Product Management and Engineering Teams contributing to development of new product features
- Serve as the client advocate, providing feedback to internal teams
- Provide clear understanding of client requirements for our Sales Team for and during their sales calls.
Skills & Experience:
We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.
Required:
- 3-5+ years in an enterprise client facing technical role as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager or similar
- Demonstrated understanding of technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, SDKs, etc.
- Previous experience in pre-sales and/or post-sales capacity
- Strong experience with leading and managing client engagements and projects
- RFx/ DDQ experience - working with other SMEs to formulate relevant responses
- Extremely high professionalism - client and colleagues love working with you
- Clear and effective verbal and written communication and comprehension
- Ability to self-manage and use best professional judgment as needed
- Very high interest in blockchain, cryptocurrencies and financial services and products.
- Demonstrated professional proficiency in English, Spanish and/or Portugues
- Bachelor’s degree in CS or related STEM field, or equivalent years of professional experience
Why Join BitGo?
Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets.
Here are some of the benefits* of working at BitGo:
- Competitive base salary, bonus and stock options
- Great colleagues and inspiring startup environment
- *Benefits may vary based on location
Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed investing.
