Solutions Engineer 

London, UK

BitGo is the leader in digital asset financial services, providing institutional investors with liquidity, custody, and security solutions. In 2020, BitGo launched Prime Trading and Lending, as well as BitGo Portfolio and Tax, providing clients with a full-stack solution for digital assets. In 2018, it launched BitGo Trust Company, the first qualified custodian purpose-built for storing digital assets. BitGo processes over 20% of all global Bitcoin transactions, and supports over 400 coins and tokens. BitGo’s customer base includes the world's largest cryptocurrency exchanges and institutional investors and spans more than 50 countries. BitGo is backed by Goldman Sachs, Craft Ventures, Digital Currency Group, DRW, Galaxy Digital Ventures, Redpoint Ventures, and Valor Equity Partners.

Responsibilities: 

  • Lead and drive technical and product aspects for  pre and post sales activities such as product education, solution architecture, implementation, onboarding, delivery, etc. 
  • Continuous client relationship management that includes understanding client’s business requirements, expectations and technical support
  • Collaboration and partnership with our Product Management and Engineering Teams contributing to development of  new product features 
  • Serve as the client advocate, providing feedback to internal teams 
  • Provide clear understanding of client requirements for our Sales Team for and during their sales calls  

Skills & Experience: 

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets. 

Required:

  • 10+ years in an enterprise client facing technical role as Solutions Engineer, Sales Engineer, Solutions Architect, Integration Engineer, Implementation Manager, Technical Account Manager, Customer Success Manager or similar 
  • Demonstrated understanding of  technical subjects and concepts including web services and applications, PaaS, SaaS, APIs, SDKs, etc. 
  • Previous experience in pre-sales and/or  post-sales capacity 
  • Strong experience with leading and managing client engagements and projects 
  • Extremely high professionalism - client and colleagues love working with you 
  • Clear and effective verbal and written communication and comprehension 
  • Ability to self-manage and use best professional judgement as needed 
  • Very high interest in blockchain, cryptocurrencies and financial services and products 
  • Willing travel internationally 
  • Located and willing to work in London.
  • Bachelor’s degree in CS or related STEM field, or equivalent years of professional experience 

Why Join BitGo? 

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want risks to be part of the team that changes the world’s financial markets. 

Here are some of the benefits* of working at BitGo: 

  • Competitive base salary, bonus and stock options 
  • 100% company paid health insurance for employee, partner and dependents 
  • Generous paid parental leave
  • Generous paid vacation 
  • Free custom lunches, dinners and snacks  
  • Computer equipment and workplace furniture to suit your needs 
  • Great colleagues and inspiring startup environment

*Benefits may vary by location

Cryptocurrencies are the most disruptive change the financial services industry has seen in year

Join us and you’ll be able to look back and say you were part of the team that transformed investing. 

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