Biofourmis is a global technology-enabled care delivery company with a national multi-specialty provider network focused on virtual specialty care. The virtual first specialty care practices offer remote consultations and digital disease management services. We use telemedicine technology to connect patients with licensed and board-certified clinicians, allowing them to receive expert advice, diagnoses, and treatment plans from the comfort of their own homes. Our specialists use video conferencing and other digital tools to communicate with patients, perform remote examinations, review medical records, and interpret test results, such as EKGs, echocardiograms, and lab tests. Join our team - we are Committed, Collaborative and Curious….we are Biofourmis!
The Nurse Liaison will be responsible for serving the client hospital as the Biofourmis on-site liaison. A successful candidate will be the program champion and patient enrollment lead for our home services with the goal of driving patient enrollments and adoption. The Nurse Liaison will work directly with hospital providers, staff, and the Biofourmis Clinical Operations team on a day-to-day basis.
The Nurse Liaison is a full-time position and maintains onsite presence at the partner hospital(s) to actively encourage and facilitate patient enrollment. Primary responsibilities include reviewing and collecting medical information and ensuring that all eligibility criteria have been met. Once eligible patients are identified, the Nurse Liaison will work with hospital staff and provide patient education utilizing teach back methods about the program. · Engage directly with hospital staff and provide training to promote patient enrollment.
· Collaborate daily with hospital physicians, clinical and administrative personnel to influence change management.
· Establish rapport with patients, families, and caregivers, explain program benefits, features, expectations, and the value of services provided.
· Maintain and build positive relationships with partner hospitals and staff through professional and engaging communication.
· Facilitate patient enrollment from identification through referrals and enrollment.
· Communicate with the Biofourmis virtual care team to ensure warm handoffs for new enrollments.
· Oversee inventory management, ensuring proper tracking and maintenance of equipment levels to guarantee a continuous supply.
· Passion for making healthcare better for patients and more efficient for providers.
· Patience to solve hard problems and work around operational roadblocks.
· All other duties as assigned.
Requirements and Qualifications
· Associate degree in nursing; bachelor’s preferred
· Licensed in the State of California
· At least three or more years of previous experience working in a hospital/health system in the acute care hospital setting as a case manager or discharge planner
· Experienced in patient education
· Strong communication skills, both verbal and written.
· Critical thinking skills to problem solve issues and work around operational roadblocks.
· Able to work independently and within a team setting.
· Strong interpersonal and relationship building skills that facilitate collaboration and communication both internally and externally.
· Success working cross-functionally in influencing teams and building stakeholder trust
· A caring and empathetic personality with the ability to balance the need to advocate for the user while advancing the needs of the business.
· Easily facilitate the exchange of information through multiple technology platforms.
· High attention to detail and accuracy.
· A passion for making healthcare better for patients and more efficient for providers.
· Experience working with vulnerable populations.
· Fast learner with the desire for advanced training. · Experience in clinical sales, medical vendor clinical consultant, clinical applications specialist and/or or customer service/sales experience.
Candidate must be located within close proximity to the medical center and available to work the hours of Monday through Friday from 11AM - 7PM.
Base compensation for this role is $90,000 - $120,000 depending upon experience.