About Us

BigID is transforming how enterprises around the world protect and manage the privacy of their customer and employee data in the era of GDPR. Our novel tools and technologies make a real difference in how security, privacy, and data governance professionals safeguard and manage their sensitive data assets.   

Venture-funded with offices in New York City, Tel Aviv and London, we have a global team of experienced entrepreneurs that come from a variety of backgrounds. We enjoy a fast-paced and collaborative culture that rewards those that are looking for a compelling mission, new challenges and growth opportunities.

Our Ideal Candidate

You are self-motivated, technically proficient, intellectually curious, and have the patience and passion to guide customers through all stages of product validation and adoption. You find a collaborative environment rewarding, yet you are equally content working independently. As an influential and effective leader, you are eager to share knowledge and best practices with others, mentor colleagues, and to develop and sustain an open line of communication with peers.

About the Role

As a Technical Account Manager you will work with Account and Engineering teams at EY to structure the respective Accounts and projects, drive adoption of BigID’s technology and help secure license renewals. In this role, you will serve as a counselor and adviser to customers and a technical coach to colleagues, providing guidance and leadership in their interactions with the BigID platform. As in-person interactions aid in building successful relationships, you will be spending some of your time onsite at client locations as needed. (The onsite travel will mostly be national 25-50% of the time.) 

What You Will Do

The Technical Account Manager will be  responsible for all aspects of EY customer project success and BigID solution adoption. Qualified candidates will have the acumen to understand customers’ business drivers, as well as the technical knowledge and skills to oversee an implementation of a BigID solution. 

What You Bring

  • Extensive customer facing experience, with at least 5 years in a Professional Services, Consulting, or Customer Success role – preferably engaged in product implementation and hands-on technical activities within enterprise corporate environments
  • An undergraduate degree in Computer Science, Information Technology/Systems, or other related technical disciplines. A graduate degree in a technical or business discipline is a strong plus. (Extensive professional experience and track-record of success may be considered in lieu of a formal degree.)
  • Proficiency with configuration and management of Linux-based Operating Systems, including basic shell competency, experience with package management systems, file archiving/compression tools, remote access and file transfer protocols (SSH, SCP, SFTP/FTP), file sharing technology (NFS, CIFS/SMB), and authentication frameworks (LDAP, Kerberos)
  • Strong experience with one or more RDBMS (Oracle, Microsoft SQL Server, PostgreSQL, Db2, MySQL/MariaDB)
  • Familiarity with cloud environments, such as AWS and Azure
  • Experience with enterprise applications, including Salesforce.com, Box, Office365, Google Apps for Business, SharePoint, SAP, or others
  • Proven track record of managing multiple concurrent projects with varying degrees of complexity

Bonus Points

  • Experience with Master Data Management systems and solutions
  • Experience with commercial Hadoop distributions (Cloudera or Hortonworks)
  • Experience with data integration platforms, such as Denodo or Presto
  • Experience with MuleSoft ESB integration development
  • Prior experience working with EY

 

What BigID Offers You

Our people are the foundation of our success, and we place a high priority on offering a wide range of benefits that make our team happier and healthier.

  • Equity participation - everyone shares in our success
  • Competitive package
  • Open vacation policy - take it when you need it
  • Flexible work arrangements - we are all grown-ups

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