About Betterment:

Betterment is a leading, technology-driven financial services company that offers investing and retirement solutions for retail investors and investment advisors as well as financial wellness solutions, including a 401(k) for small and medium-sized businesses. Our growing team of 400+ is passionate about our mission to make people’s lives better. We’re headquartered in NYC, with hubs in Philadelphia and D.C, and offer in-office, hybrid, and remote working based on role and location.

About the Role:

  • Drive the delivery of technical programs for key org and company-wide initiatives to ensure cross-functional alignment
  • Manage the entire lifecycle of multiple cross-functional projects simultaneously, from planning to launch
  • Guide and manage the usage of agile methodologies to simplify project delivery
  • Partner with multiple stakeholders and cross functional teams (Operations Leadership, Operations Managers, Product, Engineering, CX, etc.) to prioritize and maximize the impact of your projects
  • Identify and implement process improvements across the Engineering org
  • Help influence peers / managers and build consensus while dealing with ambiguity
  • Provide mentorship to more junior team members 

This role is remote eligible. For Colorado only, this role has an annual salary range of $125,000-$135,000, a competitive equity package, health, dental and vision benefits, a 401(k) offering with employer match, wellness stipend, and a flexible PTO policy. This job may also be eligible for variable compensation in the form of an incentive bonus.

A Day in the Life:

  • Lead all project-related meetings for projects in flight, coordinate and manage all stages of the project lifecycle (Planning, Execution, Launch) 
  • Work closely with Product Manager and Engineering Managers/Project Leads to align on project deliverables, timelines and stakeholder management

What We’re Looking For:

  • Relevant experience in technical product/program/project management leading multiple projects in an agile engineering environment; significant experience in following scrum ceremonies and managing scrum ceremonies
  • Multiple years with software and/or systems engineering 
  • Analytic focus and proven success identifying and resolving systemic issues
  • Experience operating autonomously and leading across multiple teams, with stakeholders in different disciplines across time zones
  • Ability to speak and translate between technical and non-technical business stakeholders
  • Experience in creating communications and presentations for multiple levels of staff and executives regularly
  • Interpersonal skills to build relationships, and collaborate with diverse cross-functional teams
  • Consistent track record of shipping products with broad customer impact
  • Strong customer service focus, with the ability to communicate and build relationships with highly technical management teams
  • Certifications such as Scrum Master, PMP, PMI-ACP, CAPM

What Being at Betterment Means for You:

Joining Betterment means belonging to a community of folks passionate about change, being on a team that cares for your well-being, and continuing on a journey of non-stop growth and evolution. 

You’ll join a Community that Cares: 

  • Betterment is a place to bring your best self and make meaningful connections with your peers through interest groups, sports clubs, social events, meetups, and regular knowledge sharing, all occurring in a remote friendly way.
  • Join one or more of our 8 Employee Resource Strategy Groups as a member or an ally, and help us shape Betterment’s culture and product for years to come.

You’ll stay Happy and Healthy:

  • We will ensure you're set up and cared for with a customizable workstation, benefit packages that fit your needs (including infertility support and World Professional Association for Transgender Health approved benefits), a Self Care stipend of $600 per year to invest in your wellness however you see fit, as well as additional professional development funds.
  • You’ll have unlimited paid personal and vacation days, and a team that cares about your whole life, not just what you’re working on.

You’ll Learn & Grow:

  • Enhance your skills and abilities through Betterment University courses and additional allowance for outside learning. 
  • As part of a team that values knowledge sharing and transparency you can opt into mentoring and career coaching programs, weekly company meetings, and show & tells.

Please note that Betterment is dedicated to providing accommodations to candidates with disabilities. If you need accommodations at any point throughout the interview process, please reach out to interview.accommodations@betterment.com 

What Happens Next?

We expect to take a few weeks to review all applications. If we would like to spend more time with you, you will hear from us to arrange next steps. You can expect 3-4 sets of conversations, all remote, with your future colleagues in the weeks following your application.

Throughout the interview process, we’ll look to learn more about your skills, experiences, capabilities, and motivators. Many of our interview questions will be behavioral, aimed at understanding how you might operate here at Betterment. We may ask you to complete a case study exercise or technical assessments, depending on the role, as we aim to collect a robust set of data points throughout the interview process.

On average, it takes us around 2-3 weeks to make a hiring decision, depending on your availability and sense of urgency. As a best practice, we aim to interview at least 3 final round candidates before making a hiring decision. 

Please note that we’re unable to offer individual feedback during the interview process. We usually see 1,000+ applications for open positions, and our hiring team simply doesn’t have the bandwidth to offer personalized feedback to each candidate. 

We recognize that interviewing for a new role is a big deal. We appreciate you giving us consideration as the next step in your career. Our Recruiting Team is here to support and advocate for you through the interview process, so please let us know how we can help. 

Come join us!

We’re an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, gender (including gender nonconformity and status as a transgender or transsexual individual), sexual orientation, marital status, age, physical or mental disability, citizenship, past, current or prospective service in the uniformed services, predisposing genetic characteristic, domestic violence victim status, arrest records, or any other characteristic protected under applicable federal, state or local law.

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Voluntary Demographic Questions

From the beginning, our goal has been to build the most-loved financial services company of a generation. To do that, we have to pay just as much attention to the principles and values that we hold dear as we do to the products and services that we put forth into the world. It’s important that our employees reflect the diversity of our customers as we’re building a service that’s for everyone. Diversity, Equity, Inclusion and Belonging are more than just nice ideals. They make us stronger. A diverse internal culture encourages innovation so much more than a homogeneous one. Diversity shouldn’t trickle down to the product, it should be a foundational part of its development. Diverse companies grow faster. Diversity helps us understand and better serve a wider range of customers. In so many ways, difference is strength.

Below is a set of voluntary demographic questions. If you choose to fill them out, the responses will be used (in aggregate only) to: (1) help us identify areas for improvement in our process; (2) measure our diversity and inclusion efforts; and (3) comply with Equal Employment Opportunity record-keeping and reporting obligations. Your responses, or your choice to not respond, will not be associated with your application for employment and will not in any way be used in the hiring decision.

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