About Better:

We’re one of the fastest growing homeownership companies in America. Why? Because we’re making homeownership simpler, faster — and most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it’s like to buy and own a home in this country, we’re building things that don’t exist yet. 

Better.com by the numbers: 

  • We fund $1.6B in home loans per month
  • Over $9 billion in loans funded since our inception in 2016
  • 2 years running, we’re one of Crain’s “Best Places to work”
  • We’re #11 on Fortune’s Best Places to Work in NYC
  • And #964 on Inc.’s 2019 “5000 Fastest-Growing Companies” 
  • We’ve secured over $270 million from our investors to date 
  • ...and counting

We continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank and Compass. Plus, our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, American Express, Citigroup, Activant Capital, and others have all invested in our vision of redefining the entire home buying journey.

A Better opportunity:

Better is seeking a Review Appraiser to join the team to actively address appraisal quality escalations and open revision requests. This hire will work with the Review Appraiser Manager and with our direct engagement appraiser panel to support the Valuation Review Team in their mitigation of collateral risk through the request of appropriate revisions or additional commentary on delivered reports. The work is performed within the framework of regulatory guidelines with oversight from management and requires expert knowledge of Appraiser Independence Requirements (AIR), Dodd-Frank, and Freddie / Fannie appraisal guidelines. Beyond delivering compliant appraisals, our goal is to build a process that will ultimately reduce the cost of homeownership in America. To do this, we need you to wear many hats, ranging from a visionary redesigning the needlessly complex appraisal process; a data analyst uncovering how to make the most impact; to a problem solver working with highly skilled engineers and industry experts to resolve technical and operational challenges.

Responsibilities will include:

  • Serving as a peer and subject matter expert for QC escalations from our appraiser panel.
  • Preventing delays by providing notification and appropriate coaching for requested revisions.
  • Monitoring the revision pipeline and proactively addressing the most common requests. 
  • Driving panel performance by developing and managing high-trust vendor relationships.
  • Providing regular feedback to stakeholders regarding a response or efficacy rates on revisions.
  • Maintaining appraiser records for early identification of providers that may require intervention.
  • Advising on the Reconsideration of Value (ROV) processes and suitability of requests made.

About you:

  • Active Appraisal License required (Licensed, Certified, or Certified General).
  • 7+ years of experience as an Appraisal Reviewer working with independent appraisers.
  • Working knowledge of applicable laws and regulations for the appraisal practice.
  • A high degree of self-direction and prioritization to identify and meet company goals.
  • Ability to independently manage multiple projects with diverse milestones
  • While this position will allow for predominantly remote work candidates must be available to work onsite in Better's Irvine, CA office ~2-4 times/month 

Things we value: 

  • Curiosity. Why? How? Repeat.
  • Nerdiness. Financial news and trends are fascinating. Seriously.   
  • Relentlessness. No one here gives up. We try. We fail. We try again.
  • Passion. If you don’t get excited about homeownership, mortgages, and real estate, it simply won’t work.
  • Smarts: book and street. We have to use all the tools at our disposal to build Better.
  • Empathy and Compassion. You understand that people's biggest dreams are in your hands.
  • Communication. Can you ask for help or put your hand up when you don’t understand?
  • Building. Doing. Making. Yes, we have to do a lot of thinking and talking to figure this stuff out, but you can’t wait to leave the conversation and build it.

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Voluntary Demographic Questions

At Better, we are committed to diversity and inclusion and creating an environment of growth for all of our employees. We recognize the unquestionable value of building a truly diverse workforce and the power of diverse perspectives necessary to achieve our mission of accessible homeownership. This is why we are committed to utilizing actionable data to inform our strategies to make sure we attract, retain and develop talent from all backgrounds, including underrepresented minorities.

Below is a set of voluntary demographic questions. If you choose to complete this form, the responses will be used, in an anonymized and aggregated manner only, to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision or thereafter, and your choice and your response will not otherwise subject you to any adverse treatment.

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