About Better:

We’re one of the fastest growing homeownership companies in America. Why? Because we’re building a better way to get home and our customers love it. By combining the technology people expect with a seamless customer service experience, we’re making homeownership so simple it feels magical.

In 2018 alone, we’ve helped over 10,000 families get home, saving them on average $3,500 in upfront fees and days of stress-filled time.

Our backers have helped build some of most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, Ally Bank and others have invested over $85MM in Better and our vision of making homeownership magical.

A Better opportunity:

We’re looking for a senior UX writer with next-level understanding of user journeys and product flows. Someone who knows how to adapt brand voice and tone to drive engagement and conversions, while building a consistent personality at every touchpoint. Think Lemonade or Airbnb.

About You:

  • You’ve written product copy that we’ve read on a world-class app.
  • You’re already excited about the idea of talking mortgages all day, every day.
  • You can tell a cohesive story across multiple touchpoints.
  • You know how to solve a problem with copy when design can’t do it.
  • You’re an expert at explaining complicated concepts to consumers.
  • You think strategically about how copy works to drive conversion and business goals.
  • You’re good at adapting brand tone to fit difference scenarios.
  • You can work self-sufficiently, as necessary.

Things we value:

  • Curiosity. Why? How? Repeat.
  • Nerdiness. Financial news and trends are fascinating. Seriously.   
  • Relentlessness. No one here gives up. We try. We fail. We try again.
  • Passion. If you don’t get excited about homeownership, mortgages, and real estate, it simply won’t work.
  • Smarts: book and street. We have to use all the tools at our disposal to build Better.
  • Empathy and Compassion. You understand that people's biggest dreams are in your hands.
  • Communication. Can you ask for help or put your hand up when you don’t understand?
  • Building. Doing. Making. Yes, we have to do a lot of thinking and talking to figure this stuff out, but you can’t wait to leave the conversation and build it.

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