As a Senior Casino Coordinator, you are responsible for executing marketing campaigns and promotional strategies for our casino products across specific markets to ensure optimal player engagement and satisfaction.
Key Responsibilities:
- Deliver an Exceptional Customer Experience: Ensure all customer interactions across various touchpoints are seamless and engaging.
- Develop and Implement Promotional Terms: Draft terms and conditions for promotions and player activities to ensure clarity and compliance.
- Manage Promotion Rewards: Plan, construct, and test all promotional rewards. Ensure that all assets and bonuses are thoroughly QA'd, approved, and ready for deployment by the specified deadlines.
- Project Coordination: Utilize JIRA to manage all gaming projects effectively. Maintain clear and consistent communication with all teams and stakeholders involved.
- Website Oversight: Monitor our websites applications to confirm that all gaming content and promotions are optimized and displayed correctly for target markets. Coordinate with central teams for necessary updates.
- Optimize Game Positioning: Strategically position games within the casino to maximize player engagement and revenue potential. Analyze player data and market trends to make informed decisions about game placement.
- Identify and Address Efficiency Gaps: Analyze current campaign tools and processes to identify inefficiencies and suggest improvements.
- Provide Operational Support: Assist with daily tasks and serve as the primary contact for queries or issues related to gaming operations.
- Support Strategic Planning: Collaborate with the Casino Manager in devising innovative promotions and player engagement activities.
Requirements:
- Experience in a similar executional role within gaming, digital or e-commerce or have performed a customer service role and prepared for a career progression.
- Experience working in the Scandinavian market would be a bonus
- Diligent, thorough, a good communicator and able to respect deadlines and team colleagues.
- Data-driven and detail-orientated with good analytical and problem-solving skills.
- Excellent communication, organizational, teamwork and interpersonal skills.
- Innovative self-starter who loves a challenge.
What's in it for you?
Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.
Challenge accepted?
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