WHAT WILL YOU BE IN CHARGE OF?

Your responsibilities:
  • You are a competent and committed contact partner and service provider for our Croatian-speaking customers (only inbound) via phone and e-mail .
  • You advise and support our customers regarding our product portfolio, orders and returns process.
  • You are the first-level contact and you edit customer inquiries for the Back Office.
  • You are responsible for the post-processing and documentation of customer inquiries
  • You cooperate with internal departments.

WHAT BENEFITS DO WE OFFER?

  • company teambuildings
  • candy bar (sweet, fresh fruit)
  • free drinks (coffee, tea, mineral water,…)
  • employment discounts - 30%
  • multi sport card
  • bonus for special occasions
  • sick days
  • slovnaft bike
  • referral bonus

*base salary starting from 1000 EUR/per month gross plus variable component*

AND WE EXPECT YOU TO...

YOU SPEAK FOREIGN LANGUAGES

Croatian - Proficiency (C2)

AND YOU WILL FIT IN WITH US BECAUSE YOU HAVE THESE QUALITIES

  • Excellent Croatian language
  • Excellent communication skills
  • Customer oriented attitude is a must
  • Self motivated with drive
  • Team player
  • Negotiator
  • Sales and online marketing experience
  • Customer support experience is a big advantage but not a must
  • Technical orientation, interest to learn new things

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