ACCOUNTABILITIES

 

Essential Duties (Primary Responsibilities) include the following.

  • Managing user access and permissions.
  • Assisting with configuration of OmniView including managing List Views and Data updates as per User requirements.
  • Create Reports and Dashboards as per the User requirements and assist them in training where needed Report/Dashboard design and management.
  • Documenting training materials for users and coworkers on processes, policies, application configuration and help related materials.
  • Monitor and improve data quality.
  • Working with OmniView Development team to assist with managing workflow rules, validation rules, field updates and validations.
  • To be able to match the requirements of the process in terms of being available and be flexible to work in multiple projects.
  • Draft / provide input to ensure that departmental policies & procedures are documented and maintained in light of revised / new policies / procedures / systems on a continuous basis and present to management for approval. In addition constantly review processes in operation and provide suggestions for improvement.
  • Provide relevant management information at agreed intervals to the Manager/AVP/VP/ Site Director – India.
  • Work with the Asst. Manager to ensure a high level of motivation, positive communication and a professional work environment throughout the department.
  • Determine and organize appropriate employee trainings/one on one meetings/team meetings, when there is a need.
  • Perform other duties and special projects as assigned by Management.

QUALIFICATIONS REQUIRED (including education, experience and skills)

  • A Bachelor’s degree (B.Tech).
  • Strong Knowledge on basic computer programming (C, OOPs)
  • Knowledge on MS Office environment with strong Microsoft Excel and Word skills is added advantage.
  • Excellent organizational and analytical skills.
  • A willingness to learn and a positive attitude are essential.
  • Ability to work independently and in a team environment.
  • Must be proficient in English, excellent written and oral communication skills.
  • Must be able to think outside the box in researching problems and provide workable solutions as needed.
  • Understands the importance of training and support opportunities for further functional and interpersonal skill development.

 

ORGANIZATIONAL SKILLS

 

  • Exhibit a sense of urgency in managing responsibilities.
  • Exhibit solid time management skills and work to exceed all deadlines.
  • Display ability to follow up on all outstanding issues.
  • Demonstrate an ability to manage multiple tasks under pressure.
  • Excel in managing customer expectations with consistent results.

 

CONDITIONS OF WORK

 

  • These positions are in Night Shift, however, working additional hours/days is required, as necessary, to meet internal and external deadlines and fulfill the job responsibilities
  • To be able to match the requirements of the process in terms of being available and be flexible to work in multiple shifts.
  • Though limited, ability and willingness to travel in India and internationally when necessary is required.
  • While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add, or remove duties from particular jobs and to assign other duties as necessary.

About Berkadia:

Berkadia, a joint venture of Berkshire Hathaway and Jefferies Financial Group, is an industry leading commercial real estate company providing comprehensive capital solutions and investment sales advisory and research services for multifamily and commercial properties. Berkadia is amongst the largest, highest rated and most respected primary, master and special servicers in the industry.

Berkadia is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability or any other status protected under the law.

Our people are our greatest strength and make Berkadia a great place to work, creating an environment of trust, mutual respect, innovation and collaboration. Our culture is driven by our core values: https://www.berkadia.com/about/vision-and-values.

To know more about Berkadia, please visit our website https://www.berkadia.com/aboutus/

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