Biotechnology is rewriting life as we know it, from the medicines we take, to the crops we grow, the materials we wear, and the household goods that we rely on every day. But moving at the new speed of science requires better technology.

Benchling’s mission is to unlock the power of biotechnology. The world’s most innovative biotech companies use Benchling’s R&D Cloud to power the development of breakthrough products and accelerate time to milestone and market. 

Come help us bring modern software to modern science.

ROLE OVERVIEW

Benchling is seeking an Enterprise Global Program Management Leader with a background in Life Sciences and enterprise SaaS in a regulated setting. As the Lead of Global Program Management, you will manage a team of Global Program Managers (GPMs) and have responsibility over a growing portfolio of Benchling’s largest customers.

You’re a hands-on leader who enjoys working closely with their teams and with their customers to drive significant adoption and customer advocacy with a very high bar for quality and attention to details. You must be able to think and act strategically on a global scale as well as get into the details of our customer engagements, and our product. You will develop an understanding of Benchling’s solutions, and demonstrate your experience to guide our teams to establish significant adoption strategies, to focus on customer value outcome realization, and to build processes that scale.  You will sit on leadership and governance teams and play an integral role in the success and expansion of Benchling’s global footprint.

To be successful in this role, you are comfortable with R&D processes and scientific concepts with previous management and delivery experience in a GxP setting.  You are able to speak confidently and build relationships with Scientific and IT leaders at leading Pharma and Biotech organizations. You have experience leading customer-facing teams in a high growth enterprise SaaS environment. You are a proven leader who can drive a PS business from hiring to managing and mentoring your team to leading customer governance and sales negotiations.

RESPONSIBILITIES  

  • Responsible for global customer delivery and relationship management, in addition to global program management best practices development and oversight of project delivery.
  • Support growth of the global accounts and achievement of segment driven financial targets through the sales process and expansion of existing accounts.
  • Develop a strategy for how to build an industry leading global program team.
  • Hiring the right team that brings a diversity of skills, thinking, and innovation.
  • Mentor, develop and help team members build a career at Benchling.
  • Deepen the strength of the global program team specifically with regulatory compliance and GxP and help develop this new motion as the Benchling product expands into this area.
  • Understand the core of the business issues faced by customers and develop a structured approach to designing a program to solve the problem. Doing so in a highly collaborative manner – ultimately building trust along the way.
  • Build deep relationships within the global market customers (Senior Director to C-suite).

QUALIFICATIONS 

  • Bachelor’s degree or equivalent experience.
  • 10+ years in Life Sciences and Biotechnology industry at a software or consulting firm with specialized experience in enterprise global program management, enterprise scale implementation, change management, and sales with demonstrated success running a large book of business.
  • 8+ years experience building and leading teams of 8-10 people. Be able to recruit, hire, lead and grow a high-functioning global program management team with an ability to drive team to perform to a high standard of excellence.
  • Proven and complete understanding of R&D processes and scientific concepts working in a GxP environment specifically GLP, GCP, GDP, and GMP.
  • Experience confidently working with Director, VP and C-Level leaders from day one on the job and proven ability to deliver Executive-level presentations.
  • Direct and recent experience running large global enterprise program operations/PMO and contributing to P&L management.
  • Recent experience participating in mid level and executive level program governance.
  • Cross functional team leadership (preferred).
  • Proven understanding of the ideal customer journey/lifecycle within a diverse range of businesses and a track record of cross-functional leadership.
  • Ability to balance client delivery and relationship management with solution development/oversight.
  • Experience driving digital transformation in an enterprise setting.
  • Independent, adaptable, and can thrive in a fast-paced startup environment.
  • Strong communication and time management skills.
  • PMP or Six Sigma certification (preferred).

SALARY RANGE

Benchling takes a market-based approach to pay.  The candidate's starting pay will be determined based on job-related skills, experience, qualifications, interview performance, and work location. For this role the base salary range is: 

  • ZONE 1: $170,000 - $230,000

To help you determine which zone applies to your location, please see this resource. If you have questions regarding a specific location's zone designation, please contact a recruiter for additional information.

Total Compensation includes the following:

  • Competitive salary and equity
  • Broad range of medical, dental, and vision plans for employees and their dependents
  • Fertility healthcare and family-forming benefits
  • Four months of fully paid parental leave
  • 401(k) + Employer Match
  • Commuter benefits for in-office employees and a generous home office set up stipend for remote employees
  • Mental health benefits, including therapy and coaching, for employees and their dependents
  • Monthly Wellness stipend
  • Learning and development stipend
  • Generous PTO
  • Company-wide Summer & Winter holiday shutdown
  • Sabbaticals for 5-year and 10-year anniversaries

#LI-Hybrid 

#BI-Hybrid 

#LI-SF1

Benchling welcomes everyone. 

We believe diversity enriches our team so we hire people with a wide range of identities, backgrounds, and experiences. 

We are an equal opportunity employer. That means we don’t discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We also consider for employment qualified applicants with arrest and conviction records, consistent with applicable federal, state and local law, including but not limited to the San Francisco Fair Chance Ordinance.

 

Apply for this Job

* Required
resume chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
cover_letter chosen  
Dropbox Google Drive
(File types: pdf, doc, docx, txt, rtf)
Cancel
U.S. Voluntary Demographic Questionnaire:

At Benchling we are committed to diversity, equity and inclusion. We understand the value of building teams that represent different identities, lived experiences, and perspectives. We also understand that in order to realize this value, we must be intentional.

To get a comprehensive understanding of our pipeline, we invite all applicants to fill out these demographic questions. Completion of this form is entirely voluntary and declining to provide this information will not subject you to adverse treatment. All responses to this survey will be kept anonymous. 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Gender Identity (Select one) *




Do you identify as Transgender? (Select one) *



Ethnicity (Select one) *










Sexual Orientation (Select one) *








Disability (Select one) *




Veteran Status (Select one) *



Veteran Branch of Service (Select one) *








Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Benchling’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Our system has flagged this application as potentially being associated with bot traffic. Please turn off any VPNs, clear your browser cache and cookies, or try submitting your application in a different browser. If this issue persists, please reach out to our support team via our help center.
Please complete the reCAPTCHA above.