Retail Key Holder

JOB SUMMARY

As a Retail Keyholder, you play a pivotal role in ensuring the smooth operation of the store. You assist store leadership with daily administrative tasks including opening and closing the store and following all applicable procedures. 

DUTIES AND RESPONSIBILITIES

• Ability to sell product and provide exceptional level of customer service with every customer interaction.
• Assist in maintaining back stock room and replenishing merchandise on sales floor.
• Lead and promote team to increase store sales and overall productivity.
• Responsible for properly opening and closing the store, ensuring procedures are executed correctly.
• Effectively maintain the store’s security alarm system and demonstrate capability with enabling and disabling the alarm when necessary and always preserving confidentiality with security codes.
• Assist management with enforcing store policies and keep staff focused on daily initiatives and objectives.
• Maintain overall store cleanliness and visual presentation by merchandising new product and refreshing visual displays.
• Effectively operate retail cloud systems including point-of-sale operating system, back-office retail software and catalog.
• Lead with a positive attitude and demonstrate willingness to help the team.
• Perform other duties as assigned.

JOB SKILLS AND TRAITS

• Appreciation for the Seattle Kraken and their values.
• Ability to represent the organization professionally and positively, maintaining extreme discretion and confidentiality.
• Possess strong visual merchandising ability.
• Must possess strong written and verbal communication, capable of effectively explaining reasoning and process behind decisions or policies and handling sensitive situations with professionalism and integrity.
• Exemplifies a collaborative approach with management, team members, vendors, and guests.
• Embodies respect and tact with other’s contributions.
• Commitment to outstanding sales and customer service.
• Must be able to work games and assigned events including days, evenings, nights, weekends, and holidays.

QUALIFICATIONS

• High school diploma or GED preferred or required. Equivalent, relevant work experience may be considered.
• A minimum of 1 year merchandising experience in an apparel environment preferred.

We are pleased to share the hourly pay for this position is $24.00/hour If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation.