Our BAYADA Hospice Office in Concord, New Hampshire has an exciting opportunity for a full-time Hospice Community Liaison!
As a Hospice Community Liaison, you will utilize your strengths in sales and marketing to work in partnership with physicians, discharge planners, case managers, and clients and families at designated facilities to coordinate the initiation of hospice services.
Build and strengthen relationships between referral sources and BAYADA Home Health/Hospice Care. Focus on relationships with referral sources, service office and facility contacts to educate their leaders about BAYADA services and the benefits of home health/hospice care. Use clinical knowledge to educate patients and families about skilled service eligibility and expectations. Manage referral intake and coordinate the initial transitions.
BAYADA Hospice has a special purpose — to provide the highest quality end-of-life care so our patients can remain at home with comfort, grace, and dignity. We believe people with advanced illness and their families deserve hospice services and palliative care delivered with compassion, excellence, and reliability — the core values of our philosophy, The BAYADA Way.
The Hospice Community Liaison will:
- Develop relationships, in accordance with The BAYADA Way, with referral sources, physicians and other health care professionals.
- Market and sell BAYADA services by clearly articulating the features and benefits of BAYADA.
- Demonstrate mastery of clinical and regulatory home care eligibility criteria.
- Review and compile all documentation necessary, in coordination with referral sources, to transition care from an acute care setting/ sub-acute care setting or initiate care as ordered by a physician to BAYADA.
- Coordinate with the service office to set up the services ordered by the physician.
- Participate in Area Sales Director strategic planning and market analysis to achieve growth.
- Collaboration with Area Sales Director and/or Director on key and shared accounts.
- Attend and participate in weekly sales meetings.
Qualifications for a Hospice Community Liaison:
- Bachelor's Degree or an active Vermont RN / LPN license is required.
- Marketing and liaison experience preferred.
- Demonstrated record of strong interpersonal skills.
- Knowledge of the community and market is a huge plus.
- At least one (1) year experience in health care, preferably home health care.
- Demonstrated knowledge of the Medicare COPs and other program requirements, as applicable.
- Demonstrated networking abilities.
- Previous discharge planning experience preferred.
- Demonstrated ability to work well in a team environment and matrix organization.
- Ability to provide excellent customer service.
- BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
- To learn more about BAYADA Benefits, click here
As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.
Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. BAYADA employs more than 26,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 350 offices, with locations in Germany, India, Ireland, New Zealand, South Korea, Canada, and the UK.
In 2019, Baiada oversaw the company's unprecedented transition to a not-for-profit organization to ensure BAYADA's mission, purpose, and business model would endure, and to help BAYADA realize its vision of helping millions of people worldwide experience a better quality of life at home.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.