POSITION TITLE: MANAGER, TALENT ACQUISITION OPERATIONS & DIGITAL EXPERIENCE  

POSITION SUMMARY:

The Manager, Talent Acquisition Operations & Digital Experience will serve as a subject-matter expert to support the organization's global hiring needs and play a key role in supporting the organization's overall talent acquisition DE&I priorities.  The Manager, Talent Acquisition Operations & Digital Experience has oversight of planning and maintaining work systems, procedures, and policies that enable and encourage the optimum performance of BAYADA Home Health Care recruiting efforts and operations.  

SUPERVISED BY:          DIRECTOR, TALENT ACQUISITION OPERATIONS & DIGITAL EXPERIENCE

Although remote, the ideal candidate will live within a 100 mile commutable distance to our Global Support Center, located in Pennsauken, NJ.

PRIMARY RESPONSIBILITIES:

  • Build sustainable relationships with business partners to proactively anticipate business needs and provide solutions and guidance for resolutions.
  • Drive the post offer and onboarding process with urgency, including but not limited to resolving vendor issues, managing ATS workflows, conducting data and analysis and implementing process improvements to ensure an excellent candidate and stakeholder experience.
  • Engage and manage relationships and identify meaningful metrics which can be used to optimize processes, identify opportunities, and support the stakeholder and candidate experience.
  • Take full ownership over ATS with a mindset of continuous improvement, evidence-based and data-supported processes, and universal stakeholder experience.
  • Operationalize various BAYADA Talent initiatives (Talent Scout, Campus Recruiting, etc.) with a candidate centric focus.
  • Manager maintenance of BAYADA’s recruiting resources and process documentation which are essential activities and support an optimal candidate experience.
  • Support the transformation of department processes and help peers adapt to the change.
  • Identify customer needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Autonomously make decisions based off data and information and relays it to clear directions for the team.
  • Proactively monitor the work queues and develop a plan of action.
  • Partner with other Talent Acquisition Strategy & Innovation leaders in the development of department procedures, policies and programs.
  • Initiate projects to improve operational efficiency, employee engagement, quality improvement and risk management.
  • Represent the department and/or leadership in other events.
  • Develop quality audits and score cards to identify trend analysis and deliver feedback to employees.
  • Provide subject matter expertise regarding recruiting systems and processes.
  • Manage many competing priorities in a timely manner.
  • Demonstrated knowledge and application of employment law, federal, state and regulatory compliance related to I-9, records retention, EEO, OFCCP and BAYADA policies.

MINIMUM QUALIFICATIONS:

  • Bachelor’s Degree in Human Resources, Operations Management, Business Administration, or other related field
  • Minimum 5 years professional HR experience, including +2 years in a supervisory position
  • Experience in HR Shared Services, HR business process improvement and redesign
  • Experience working in and maintaining of an ATS, preferably Greenhouse, including requisition entry, posting, interview process building, scheduling, communications, and record upkeep
  • HCM systems experience Strong understanding of Recruiting and HR functions and interdependencies with other functions
  • Self-starter with ability to work with little direction and produce results
  • Possess a high level of accountability, ownership and desire to deliver.

BAYADA believes that our employees are our greatest asset:

  • BAYADA offers a comprehensive benefits plan that includes the following: Paid holidays, vacation and sick leave, vision, dental and medical health plans, employer paid life insurance, 401k with company match, direct deposit and employee assistance program
  • To learn more about BAYADA Benefits, click here

As an accredited, regulated, certified, and licensed home health care provider, BAYADA complies with all state/local mandates.

About BAYADA

Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. BAYADA employs more than 26,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 350 offices, with locations in Germany, India, Ireland, New Zealand, South Korea, Canada, and the UK.

In 2019, Baiada oversaw the company's unprecedented transition to a not-for-profit organization to ensure BAYADA's mission, purpose, and business model would endure, and to help BAYADA realize its vision of helping millions of people worldwide experience a better quality of life at home.

BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.

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We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

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You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

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BAYADA's Commitment to Diversity, Equity, and Inclusion

BAYADA is committed to creating an environment of diversity, equity, and inclusion (DEI) where all employees can thrive, and all clients can receive high-quality, personalized care. In addition to the EEO demographical information voluntarily requested and collected to help ensure Equal Employment Opportunities, we provide candidates the opportunity to voluntarily share their sexual orientation and gender identity as part of our commitment to help make every employee and candidate feel accepted and included. 

We want everyone to bring their whole selves to work, and we are asking for this information on a strictly voluntary basis to help better understand candidates and employees at BAYADA in order to assist in addressing needs accordingly. Your answers will help us identify improvement opportunities within our hiring process and help create a more inclusive environment. 

Please note participation in answering these questions is strictly voluntary and will not impact in any way consideration for the role for which application is made. Failure to respond to any question will not negatively impact the hiring decision. Hiring decisions are based solely on job qualifications, including skills and experience. Your responses to these questions will not be disclosed to those involved in making the hiring decision and will be maintained separately from the application. These responses will have no impact on the decision-making process for your application. Learn more about our commitment to Diversity, Equity, & Inclusion on our website: https://www.bayada.com/diversity.asp

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