BAYADA Home Health Care is hiring a Collections Associate. This role will be temporarily remote, with the expectation of transitioning back to the Pennsauken Global Support Center in 2021.
The Associate is an entry level role, designed to teach the incumbent various aspects of working in a BAYADA support office.
Open new accounts and follow-up within Collection Office policy and procedure guidelines.
Review EOB’s for appropriate payments within 30 days of receipt. Review denials and underpayments, and compare to the referral file for proper authorization and payment rates.
Resolve underpayments and denials.
Review accounts on a monthly basis with emphasis on potential quarterly bad debt reserve amounts and large accounts.
Review Billing and Payment Histories for accurate payment and discount posting. Perform transfers as necessary.
Update client file with new and corrected information. Document all collection activity in client file clearly and concisely.
Prepare refunds as necessary.
Exemplifies characteristics of The BAYADA Way: compassion, excellence and reliability.
Four (4) year College degree is required.
A minimum of 1 year of Healthcare collections experience
Demonstrated record of strong interpersonal skills.
Demonstrated record of goal achievement.
Prior health care and home care experience is a plus.
Competence in basic PC skills required to perform job functions.
Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. BAYADA employs more than 26,000 nurses, home health aides, therapists, medical social workers, and other home health care professionals who serve their communities in 22 states from more than 345 offices, with locations in Germany, India, Ireland, New Zealand, South Korea, Canada, and the UK.
In 2019, Baiada oversaw the company's unprecedented transition to a not-for-profit organization to ensure BAYADA's mission, purpose, and business model would endure, and to help BAYADA realize its vision of helping millions of people worldwide experience a better quality of life at home.
BAYADA Home Health Care, Inc., and its associated entities and joint venture partners, are Equal Opportunity Employers and qualified applicants will not be discriminated against on the basis of race, religion, gender and gender identity, nationality and origin, disability, sexual orientation, age, veteran status, and experiences.