The Divisional Senior Clinical Manager - Hospice collaborates directly with the practice’s Divisional Clinical leadership to ensure excellent clinical training and adherence to policies and procedures. This experienced registered nurse (RN) is responsible for supporting Clinical Managers in the effective execution of high-quality clinical care and services to patients and families, as well as the professional development for the clinical team.
This critical leadership role requires approximately 50% travel within the state if NJ. The incumbent's time will be spent visiting NJ Hospice offices as well as working remote (from home).
- Establish BAYADA as the home care provider and employer of choice.
- Function as a consultant to office Directors, in collaboration with the Division Director and DCO.
- Support the hiring and onboarding of Hospice Clinical Managers and Hospice Case Managers.
- Train Clinical Managers so they can function effectively and efficiently in their roles resulting in the delivery of high-quality case management and clinical services to clients.
- Collaborate with the Division Director/Medical Director and each office director to facilitate successor planning of the Clinical Manager role within each office.
- Demonstrate competence in all the CM responsibilities and assist them as needed.
- Provide CM coverage for PTO, vacancies, new Division Start-Ups, and provide coverage to enable the office CM to observe and work with their staff in the field.
- Assist with education for CMs and/or Field staff onboarding and ongoing clinical training when required.
- Assist with record review, audit readiness as required by the DCO.
- Support the DCO as they work with the Hospice support office to implement new processes, design new programs, and oversee divisional clinical program implementations.
- Fill in as needed for Clinical Managers in Service Offices. This includes but is not limited to the following: conduct client assessments & complete care planning process; identify client's needs for services and resources; initiate referrals; collaborate w/IDG and families; consult with physicians and obtain orders; act as internal case manager and client advocate as member of IDG.
- Collaborate with the Quality Assurance (QA) office regarding policies and procedures, clinical quality assurance, mentorship of clinical leaders, and utilization of clinical resources.
- Participate in office, divisional, and company meetings, events and functions as needed, and represent the organization to other groups, agencies, and the public using accurate public information materials.
- Participate in the monitoring, review and compilation of ADR submissions in collaboration with HOS.
- Support the Director of Clinical Operations on Quality Assurance and Performance Improvement activities and divisional resource for hospice quality reporting program and outcomes.
- Exemplifies characteristics of The BAYADA Way; Compassion, Excellence and Reliability.
- Holds a current license in good standing as a Registered Nurse in the state of practice.
- Four (4) year college degree.
- Three (3) to five (5) years of BAYADA Home Health Care Hospice clinical experience or comparable experience within hospice industry.
- Understands and connects with the BAYADA culture.
- Demonstrated record of strong interpersonal, communication, and leadership skills; able to foster strong interpersonal relationships.
- Demonstrated record of goal achievement; successfully takes on more responsibility with positive results with ambition to grow past current position.
- Demonstrated expertise in all areas of responsibility with emphasis on high quality clinical service delivery and multidisciplinary team management.
- Demonstrated record of developing staff into clinical leadership roles or other promotional opportunities.
- Demonstrated ability to train other clinical leaders in providing outstanding care for clients.
- Able to work independently, motivate and be self-motivated, flexible, versatile, and creative.
- Effective presentation skills and ability to influence an audience.
- Competence in basic PC skills required to perform job functions.
Founded in 1975 by J. Mark Baiada, BAYADA Home Health Care provides nursing, rehabilitative, therapeutic, hospice, and assistive care services to children, adults, and seniors in the comfort of their homes. Headquartered in suburban Philadelphia, BAYADA employs more than 23,000 field and office professionals who serve their communities in over 20 states from more than 300 offices. BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, or veteran status.