Are you looking for an exciting opportunity in a fast-growing industry? Do you want to make a difference in people’s lives while you grow your career and learn the business? We’re BAYADA Home Health Care—a leading home health care company—and we believe that our clients and their families deserve home health care delivered with compassion, excellence, and reliability. We want you to apply your energy and skills to this dynamic and entrepreneurial environment and become an integral part of a caring, professional team that is instrumental in providing the highest quality care to our clients.

 Our Adult Reimbursement Services group located in Pennsauken, NJ is looking for a Reimbursement Associate to join our Reimbursement Services team. Benefits include growth potential with a values-based organization, competitive salary and insurances, paid time off, flexible spending accounts, and 401(k) with a company match.

  • Demonstrates and communicates the core values of BAYADA and The BAYADA Way
  • Answer telephones, greet visitors and generate correspondence as necessary for office needs.
  • Prints insurance data form and updates client screen for new accounts where appropriate. Updates existing accounts when information changes
  • Checks bill for accuracy. This includes verifying bill type, ID #, proper HCPCS/CPT 4 and revenue codes. Checks contract or negotiated rates and discounts. Makes sure that all necessary bill fields are completed legibly. Corrects bills as needed. Does retypes and payroll corrections when requested. Faxes corrections to service office.
  • Co-ordinates and follows up with other teams for billing of other insurances as needed; does transfer where appropriate.
  • Checks for completeness of attachments. Enters any incomplete bills on the late list.
  • Coordinates with collector in rebilling claims as needed. 8. Quickly informs service of any unusual circumstances that effect reimbursement such as policy termination, etc.
  • Adheres to Collection office policy and procedure guidelines, including completing all weekly bills or places bills on the late list by 3:00 on Wednesday.
  • Brings required bill to changes to the supervisor’s attention.
  • Advises supervisor of computer generated inaccuracies or required program changes.
  • Responds to service office requests for information and corrections in a timely manner.
  • Maintains billing files in a neat and organized manner.
  • Documents client file notes clearly and concisely as needed.
  • Maintains acceptable standards of attendance, punctuality, dependability and productivity
  • Manages portfolio of patient accounts.
  • Processes billing and submits invoices to insurance companies and other payers.
  • Reviews payer documentation for appropriate payments and bills for co-pays as necessary.
  • Contacts payers to resolve underpayments and denials.
  • Coordinates with service offices, including identification and correction of billing issues.
  • Advises service offices of significant payment issues and insurance benefit changes.
  • Reviews payment and discount posting and performs transfers as necessary.
  • Updates patient file with new and corrected information including documenting all collection activity in the accounts receivable system.
  • Protects the integrity and confidentiality of patient and company files.
  • Participates in special projects: prepares reports and presentations using Microsoft Office (Word, Excel, PowerPoint etc.)
  • Opportunity to learn additional aspects of organization through technology training, hands-on learning, cross-training and site visits.
  • Maintains knowledge base of payer billing regulations, timely filing deadlines, and payment procedures.


  • Bachelor’s degree 
  • Computer proficiency including, Microsoft Word and Excel.
  • Ability to organize, self-motive and work independently.
  • Ability to problem solve with an attention to detail.
  • Strong verbal and written communication skills
  • Must possess good interpersonal skills and superior customer service skills to interact effectively with service offices, clients, and payers.
  • Integrity and Confidentiality are qualities required for this position.
  • Reimbursement experience in a health care business office setting is a plus.

BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, disability or veteran status.


Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at BAYADA Home Health Care are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.