BAYADA Home Health Care’s Practice Technology Engagement office is seeking a full time Business Systems Analyst. This person will be responsible for engaging with business owners and providing subject matter expertise and support for a specified set of business applications mostly within governance, risk management, and compliance (GRC).  The Business Systems Analyst will utilize a solid understanding of assigned managed applications to oversee upgrades/releases, enhancements, business process design, and 2nd level support. 


  • Demonstrate and communicate the core values of BAYADA and The BAYADA Way
  • Strong analytical and product management skills required
  • A good understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Develop and maintain business specific knowledge commensurate with applications and functional areas
  • Provide second level application support by participating in the identification, troubleshooting, and resolution of application issues.
  • Develop and maintain the technical skills necessary for application configuration and administration activities
  • Analyze requests for new applications and enhancements to existing applications for impact, cost, benefit, risk, and deployment requirements
  • Analyze application usage and make recommendations to improve performance and usability
  • Assists training and coaching of colleagues as appropriate
  • Support activities and staff involved with the delivery of support, maintenance, and implementation of new and/or existing applications
  • Coordination of projects, schedule and resources associated with assigned applications
  • Ensure the adequacy and appropriateness of processes surrounding current applications
  • Ensure prompt, high-quality resolution of end-user’s problems, questions, concerns, and issues
  • Complete user requests for basic data extractions and reports from responsible applications
  • Coordinate with IT staff for more complex problems
  • Review incident reports to identify ongoing problems or trends; propose approaches to improving service


  • Four (4) year bachelor's degree in related area
  • Two (2) or more years of relevant experience with growing responsibilities
  • Excellent customer service skills
  • Understanding of GRC and/or human resource business processes a plus
  • Ability to learn new technologies, software, and technical methodologies
  • Strong knowledge of subject-specific technologies
  • Excellent verbal and written communication skills and the ability to discuss technical issues with non-technical audiences
  • Good analytical skills
  • Superior problem solving ability
  • Demonstrated record of strong interpersonal skills
  • Self-starter and team player who excels at building trusting relationships
  • Ability to use knowledge of applications and business process to fully support customer needs
  • Proficient with Excel

BAYADA offers:

  • Competitive salary
  • Medical/dental/prescription/vision benefits
  • Paid time off
  • Tuition reimbursement
  • 401(k) with company match

With more than 300 offices nationwide, the people of BAYADA grow together. From comprehensive in-house orientation and training to ongoing mentoring, you’ll feel the difference higher standards make. To learn more about this opportunity and to apply online, click "apply for this position online" below, or visit us at

BAYADA Home Health Care, Inc. is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, disability or veteran status. 

Apply for this Job

* Required

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at BAYADA Home Health Care are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.