Systems Engineer

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

As a Systems Engineer you will be a critical member of the corporate engineering team. This role will have a strong emphasis on customer service. This is a role that requires individuals to be versatile in their skillsets ranging from configuring and supporting SaaS infrastructure, to more traditional IT Systems Infrastructure and Directory Services. This position provides technical support for both hardware and software system administration to call Bandwidth employees. This position requires a strong background in system engineering and quality coding or scripting abilities in both Windows and Linux.

What You'll Do:

• Strong advocate for quality coding and practices, proposes effective solutions to difficult or persistent problems. 2. Consistently solve complex problems in a robust, scalable, and performant way. 
• Design, configure, maintain, and troubleshoot Virtual infrastructure (VMware preferred). 
• Use scripting to solve for automation, updating, or correcting other issues with systems or services 5. Maintain and troubleshoot IDaaS systems, including auditing and the add/remove of SaaS applications and services 6. Responsible for implementing and managing physical and virtual server OS and hardware 
• Configure, maintain, and troubleshoot the JAMF platform for Mac device management and Intune for PCs 8. Maintain, and troubleshoot Active Directory authentication, group policy, and other services 
• Support the security patching, server hardening and incident remediation relating to systems infrastructure 10. Provide tier 2 and 3 support to internal helpdesk team and end users as needed

What You Need:

• Bachelor, or relevant experience
• 6 years IT
• AWS, SaaS, Active Directory, Virtualization, Dell EMC
• Active Directory, IDaaS systems, SaaS administration and integration, Powershell, Bash, Virtualization

Bonus Points:

• Design and implementation of virtual environments, VoIP/Telcom, SaaS, Okta, JAMF, Jira, IDM
• Ansible, Docker

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.