Bandwidth lives for innovation! Our technology powers brands like Google, Microsoft, GoDaddy, Arlo, Netgear, Zoom, Rover and more of the most exciting leaders in technology. Our intelligent voice, messaging, 9-1-1 access, and phone number services— all backed by Bandwidth’s own nationwide, all-IP voice network—allow us to power the way people communicate, connect, and do business.
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Need
As the User Experience (UX) Intern with the Bandwidth UX Team, you will learn what people need and want from our products and services and evaluate user experience based on real product discovery. We’re seeking somebody who wants to obtain valuable UX experience and is willing to work in a fast-paced, and challenging environment.
What You'll Do:
You will conduct independent research, analyze real user behavior and work with UX Designers, Products Managers, and Engineers to improve our product features
Analyze data to find trends and anomalies
Present findings to Product team stakeholders
Develop processes and identify tools to manage research findings
Communicate solutions to user issues through clickable prototypes and/or presentations
What You'll Need:
Working towards a Bachelors's degree in Human-Computer Interaction, Cognitive Psychology, Information Science, Statistics, Data Science, or a related field.
0-3 years of experience
Top-notch analytical skills
Great communication skills: both written and verbal
Strong analytical, critical thinking, and problem-solving skills
An understanding of software development, but you don’t have to be an engineer
Exceptional ability to organize data in a meaningful, scalable way
A Little Extra For You
At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…
You’re guaranteed to be given “work that matters.” If you ain’t feelin’ that, let us know. We’ll fix it.
As a member of our intern program, you’ll obviously gain some great professional experience. You’ll also be part of our intern community, collaborating with other interns from across the company on service projects, fun outings, and training designed to educate you on Bandwidth’s business.
We provide you with a gym membership, a lunchtime shuttle to the gym, and give you 90 minutes for lunch if you work out.
Not enough time to hit the gym? There’s a locker room and cardio equipment on the second floor.