Baker is a customer engagement platform for cannabis dispensaries & brands. We make smart products like personalized messaging, loyalty, and online shopping to keep your customers coming back. With expertise in retail, technology, and cannabis, we have created an industry-specific tool that allows dispensaries and brands to engage with customers and build brand loyalty through a personalized shopping experience. We are in more than 550 dispensaries across 15 states - we've grown from 18 to 45+ employees this year alone with no plans of slowing down!

Who You Are

Ideal candidates will take pride in being fast learning, detail-oriented, efficient, proactive, disciplined, hard-working, and team-collaborative - just to name a few. You should be comfortable working within a team structure, as well as being an individual contributor.

The Role

We are looking for qualified candidates to fill a mid to senior level quality assurance position. You will be responsible for testing new product features before release to the public. You will be expected to run through pre-scripted user stories, and log successes and failures of the product functionality. You will be working with our product team to ensure that all development work is accompanied by a testing plan before being released to production.

Role Responsibilities

  • Create comprehensive test plans to ensure sound quality testing
  • Manually test the functionality of Baker products and features
  • Dynamically adapt test approaches to the context of each project
  • Perform exploratory testing
  • Develop and execute test cases and document results
  • Log clear, reproducible bug reports
  • Work with product and dev to ensure timely testing coverage according to project schedules

Role Requirements

  • Experience in a product-related, software-related, or QA role
  • A curious and skeptical tester’s mindset
  • Methodical and meticulous nature
  • Software testing experience on desktop/web applications
  • Ability to follow direction, take ownership of assignments, and work well with others
  • Ability to communicate with technical and non-technical people at various levels
  • Fluent spoken and written English
  • Ability to operate in situations with ambiguous or incomplete information
  • Strong critical thinking and problem solving skills
  • Ability to manage multiple activities and projects at the same time

Nice to Haves

  • Experience with automation tools and process
  • Experience in startup environments
  • Experience in establishing and growing a team in a previous role
  • Past experience in cannabis, i.e. cannabis technology, agriculture, infrastructure, retail, etc
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