Babylist is looking for a Program Manager for Launches to join our growing Supply Chain Operations team. You will manage and lead our efforts in defining and launching programs that support our steep growth. You will be responsible for internal and external integration efforts such as new 3PL partner onboarding and integration, new last mile delivery carrier onboarding, potentially launching Babylist micro and fulfillment sites etc. You will develop processes and systems to ensure successful execution. You will have experience launching programs in the Supply Chain Operations space. This role will engage cross functionally with Accounting, Finance, Merchandising, Planning, Fulfillment Operations, Product and 3PL partner teams to ensure accurate inventory and capacity levels.

You will be a key member of the Operations team and will report to a Director of Supply Chain Operations.

What You’ll Do 

  • Scope and define program requirements and critical milestones for a on-time and on-budget program launch 
  • Plan, drive and coordinate the execution of all operational functions for successful program launch
  • Manage multiple projects with competing deadlines while maintaining a focus on customers
  • Proactively dive into operational goals, process steps and potential risks to ensure new launches are successfully executed
  • Manage cross-functional teams from project scoping to launch, often operating in ambiguous environments
  • Provide detailed, data-driven insight to identify and prioritize opportunities and to shape program and operational decisions, as well as foresee risks, “join the dots” and drive to resolution
  • Proactively build and manage relationships with key internal stakeholders across a range of businesses, with excellent communication skills
  • Develop regular program communication and reporting, including launch plans, timelines, status updates, post-launch assessments and performance reviews with attention to detail on program status including significant milestones and any conditions which would affect the critical path to launch (project schedule) or project cost
  • Take ownership and accountability for programs, while maintaining the ability to ask for help, and escalate issues and problems as necessary to keep programs on track
  • Design program mechanisms to reduce bottlenecks, improve communication, identify risks, and gather feedback from a wide range of worldwide stakeholders
  • Capable of “Rolling up your sleeves” to get things done: we are all about launch and expansion!

Who You Are

  • You are passionate about providing our customers with a n excellent fulfillment experience
  • You’re curious about answering the WHY through the analysis of data
  • Proven track record of program management and integration in Supply chain Operations space
  • Proven ability to influence, with varying levels of seniority within an organization
  • You're self-directed, proactive and able to define and execute projects independently
  • A resilient, focused problem solver and self-starter, with the ability to multitask and prioritize in a complex, occasionally ambiguous environment
  • You are adept with e-commerce order fulfillment best practices and managing data

What You’ve Done

  • BS/BA in Supply Chain Management,  Engineering, Logistics, or similar field from an accredited university, or relevant field
  • 5+ years of relevant work experience in a top tier company driving programs or projects. Operations / Program Management experience in manufacturing, production or distribution environments is a plus
  • Project management experience-how to organize, find solutions and follow through to a successful conclusion
  • Has prior experience in handling multiple projects at a time
  • Proficiency in written and oral communications; able to produce concise, relevant, strategically-driven documents and presentations to leaders
  • Demonstrated analytical skills in complex situations
  • Basic/Working knowledge of Six Sigma tools and Lean techniques preferred
  • Excel proficiency is required

Why You Will Love Working At Babylist

  • We are a remote first company and invest in infrastructure you’ll need to be supported and successful: tools, opportunities to connect with colleagues, and a stipend to help you set up your office
  • We build products that have a positive impact on millions of people’s lives
  • We work at a sustainable pace which means work/life balance is a real thing here
  • We believe technology and data can solve hard problems 
  • We believe in exceptional management 
  • We are committed to providing an actively antiracist organization and doing the work to support differences of all kinds
  • We offer competitive pay and meaningful opportunities for career advancement
  • We have great benefits like company paid medical, dental, and vision, a generous paid parental leave policy, and 401k with company match
  • We care about employee wellbeing with perks for physical, mental and emotional health, parenting, childcare, and financial planning

About Babylist

Babylist is the leading destination for baby commerce, where 8 million people each year buy what they need to welcome a new baby. We serve parents and the community of grandparents, friends and relatives around each baby - connecting everyone who helps plan, prepare and shop for the new arrival. From the “add anything from anywhere” registry for new parents, to the expert advice and product ideas for gift givers, there is no more trusted, go-to solution for growing families.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms – skills are transferable, and passion goes a long way. We know that diversity makes for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply.

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