We are a fast-growing startup that is working at the intersection of AI and human work to help professional service businesses get online. We are looking for a Revenue Operations Specialist to help create an environment for our Sales and Customer Success teams to accomplish their goals and grow B12! This technical, data-driven person will work across departments to aid with technical implementation of new tools as well as optimization of existing tools and processes.
As a Revenue Operations Specialist, you will:
Own B12’s Salesforce data structure and flow - architect and QA workflows to streamline sales and CS processes with scalability in mind.
Work with team leads to identify main gaps in current Salesforce setup and ideate ways to fill them.
Build on and test integrations between Salesforce and rest of B12’s techstack to support sales and CS teams.
Troubleshoot issues that arise in B12’s systems and identify fixes.
Recommend and perform due diligence on any potential new systems.
Train team members on new processes or systems.
Perform ad-hoc reporting requests from Sales, CS, and Marketing teams using techstack.
You’d be a good fit if:
2+ years of experience, with a focus on operations (at a SaaS company) preferred
At least 1 year of Salesforce administration experience
Technical aptitude - you have experience with sales and/or CS operations platforms and enjoy problem solving around system optimization
Detail oriented - you are able to QA large sets of data and anticipate implications of changes to system processes
Quick learner - you can pick up on complex business processes and systems in a fast-paced environment
Strong communicator - you are able to exchange information between multiple teams and enjoy working cross functionally
Problem solver - you want to challenge yourself
Experience with Hubspot marketing automation and/or Outreach.io preferred
We highly favor talent and interest.
B12 is a safe place for human beings. We particularly encourage you to apply if you identify as a woman, are a person of color or other underrepresented minority, or are a member of the LGBTQIA community.
How to apply
A pointer to your CV, resume, LinkedIn profile, or any other summary of your career so far.
Some informal text introducing yourself and what you are excited about.