We are a fast-growing startup that is working at the intersection of AI and human work to help professional service businesses get online. We are looking for a Revenue Operations Specialist to help create an environment for our Sales and Customer Success teams to accomplish their goals and grow B12! This technical, data-driven person will work across departments to aid with technical implementation of new tools as well as optimization of existing tools and processes.

As a Revenue Operations Specialist, you will:

  • Own B12’s Salesforce data structure and flow - architect and QA workflows to streamline sales and CS processes with scalability in mind.
  • Work with team leads to identify main gaps in current Salesforce setup and ideate ways to fill them.
  • Build on and test integrations between Salesforce and rest of B12’s techstack to support sales and CS teams.
  • Troubleshoot issues that arise in B12’s systems and identify fixes.
  • Recommend and perform due diligence on any potential new systems.
  • Train team members on new processes or systems.
  • Perform ad-hoc reporting requests from Sales, CS, and Marketing teams using techstack.

You’d be a good fit if:

  • 2+ years of experience, with a focus on operations (at a SaaS company) preferred
  • At least 1 year of Salesforce administration experience
  • Technical aptitude - you have experience with sales and/or CS operations platforms and enjoy problem solving around system optimization
  • Detail oriented - you are able to QA large sets of data and anticipate implications of changes to system processes
  • Quick learner - you can pick up on complex business processes and systems in a fast-paced environment
  • Strong communicator - you are able to exchange information between multiple teams and enjoy working cross functionally
  • Problem solver - you want to challenge yourself
  • Experience with Hubspot marketing automation and/or Outreach.io preferred

Don’t fear

  • We highly favor talent and interest.
  • B12 is a safe place for human beings. We particularly encourage you to apply if you identify as a woman, are a person of color or other underrepresented minority, or are a member of the LGBTQIA community.

How to apply

Please provide:

  • A pointer to your CV, resume, LinkedIn profile, or any other summary of your career so far.
  • Some informal text introducing yourself and what you are excited about.

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