ROLE: Content Strategist

LOCATION: Uxbridge, UB8

 

A LITTLE BIT ABOUT THE ROLE:

Dare and AYS (part of the Inside Ideas Group) are currently building a team for one of our largest clients, Hertz; a global leader in the automotive and transportation space. The Hertz Corporation has an exciting portfolio of car rental brands – including Hertz, Dollar, Thrifty and Firefly - as well as the fleet management company Donlen.

 We are looking for a Content Strategist.

 Are you an experienced practitioner and advocate of content design? Are you aware of wider digital trends and driven by the need to improve how brands communicate with their audiences? Then this may be the role for you.

 You will take a high-level view of how a user’s content journey maps to business processes, for both information and transaction-based services.

 You will design, create and iterate content working within multidisciplinary teams. You will own the content and its quality throughout a user’s journey, and be comfortable using evidence, data and research to back up your decisions.

 You will work in multidisciplinary teams, alongside user researchers, interaction designers, service designers and Online Content Managers. You will also be able to work independently and provide content consulting and training services as required.

 You will be expected to bring knowledge of content and wider digital trends to bear, to manage other content strategists, participate in client education and promote best practice among senior stakeholders.

 Our team will support Hertz’ 6 corporate markets (France, Germany, Spain, Italy, Benelux, UK) across EMEA, as well as work with the central partnerships, digital, CRM and brand teams. This team will serve as Hertz’ bespoke agency, working at the heart of their business.

 Our team will work across the following;

  • Strategy - social & content
  • UX & experience design
  • Creative, copywriting & design
  • Editorial & publishing, distribution.
  • Content production & post
  • Data & analytics
  • Community management
  • Online content management
  • Paid & optimisation

Your training, line management and career progression will be handled through our Central London hub.

With this role however although you will be expected to be able to work directly into and with a Hertz brand team seamlessly with Hertz Digital Team, there will be reporting lines into Hertz marketing directors as well as AYS and Dare team leaders.

You will have direct relationships with clients and work autonomously within their team, however the role requires you to still be a representative of AYS/Dare and the Hertz onsite team business.

 

WHAT YOU WILL YOU BE DOING:

  • Creating content and developing strategies to help digital products meet user needs and business objectives
  • Monitoring and improving content based on user feedback, research and data
  • Working effectively with subject matter experts, stakeholders and partners to deliver clear, relevant content
  • Ensuring all content assets are user-focused, accurate, optimised appropriately (e.g. for search), and meet relevant design, style and brand guidelines
  • Working with colleagues to understand user behaviours and data patterns to improve how products perform
  • Taking an overall perspective on business issues, wider implications and long-term impact, and how content can help solve challenges
  • Ability to support the content team with peer reviews, content audits and benchmarking
  • Promoting user-focused content design across Dare, our partners and clients
  • Managing and mentoring content strategists as required
  • Influencing and interacting with senior stakeholders and colleagues
  • You will be working with Hertz’ partner Content Square
  • You will be helping Hertz for content migration into their new site and content strategy
  • Other duties, responsibilities, and qualifications may be required and/or assigned as necessary

 

WHAT YOU WILL NEED TO BE GREAT IN THIS ROLE:

As a Content Strategist we will expect you to have the following skills:

  • A minimum of 4 years’ experience within content strategy roles
  • Must be a strategic thinker with an innovative approach to content, pushing the boundaries of how content can be used to decode consumers more emotional needs and solve business problems
  • Ensuring the team take a test and learn approach to content; real time data and insight driven optimisation to improve performance of digital content
  • Gather content experience is a plus
  • Solid understanding of e-Commerce business, automotive sector, website advertising and technologies used
  • This role can be either full time or part time but must include a minimum of 2.5 days onsite at Hertz.
  • The remaining time will be used to work on other client projects out of the Dare London hub.

We are looking for people who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic.

Not essential but definitely an advantage:

  • Experience in automotive, transportation and/or travel brands
  • Multi-market experience
  • Languages spoken (Italian, French, Spanish, German, Dutch)

 

A LITTLE BIT ABOUT US:

Adjust Your Set is an award-winning strategic and creative agency, with a team united by a shared passion for culture and content. Through our editorial mindset we connect brands to their audiences, in ways that drive opportunity and change. We deliver this across three simple steps: think, make, optimise.

We work with progressive global brands to build bespoke teams that help to transform their communications and develop powerful content and experiences. These teams live and work right at the very heart of our clients’ organisations; bringing expertise, agility and pace to work side by side with client teams. This business model creates a truly entrepreneurial, fast paced, challenging and rewarding environment to work in.

Dare is in an exciting new phase of our lifecycle. Our future is focused on Digital Design and Innovation, driving a forward thinking focus across all our teams, and helping strategically guide our clients in all areas of their digital landscape.

Hertz are one of the largest worldwide airport vehicle rental companies and the Hertz brand is one of the most recognized in the world, with over 9000 corporate and franchise locations throughout approximately 140 countries. Hertz’ International Head Quarters is in Uxbridge and employs approximately 350 people with over 23 different nationalities. We are working with Hertz to build a mutli-disciplinary dedicated team, which will deliver an end to end strategic and content solution across the entire Hertz customer journey.

OTHER INFO TO KNOW:

Alongside our excellent Benefits package, every Hertz’ onsite team employees can enjoy this collection of non-contractual benefits too:
- Free on-site parking
- Company sports and social club
- Subsidised canteen
- Free access to on-site gym and showering facilities
- “Friends & Family” discounts and additional benefits for a partner/spouse, including hotel offers and more.

 To see the company benefits you will receive when you become part of team, please see Our benefits.

 If you want to check that we are real people - please visit our Instagram (AYS) and Dare.

 

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