Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

We are seeking a dynamic and experienced Pre-Sales Technical Program Manager to join our team. In this role, you will coordinate and manage the technical requirements necessary to deploy hardware and software solutions to large enterprise customers. You will work closely with sales, engineering, and customer success teams to ensure that our customers' technical needs are met, and that our solutions are seamlessly integrated into their environments.

What You’ll Do

Location: Hybrid - Must report into one of the following Hub locations: Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA
Reports to: Director, Enterprise Business Operations

Technical Coordination: Work with enterprise customers to gather, understand, and document technical requirements for deploying hardware and software solutions.
Cross-functional Collaboration: Collaborate with sales, product, engineering, and customer success teams to ensure the successful deployment of our technology into customer environments.
Solution Design: Partner with sales and technical engineering teams to design and present tailored solutions that meet the specific needs of enterprise customers.
Program Management: Lead and manage end-to-end implementation programs, ensuring milestones, timelines, and deliverables are met.
Customer Engagement: Serve as a technical liaison for pre-sales discussions, product demonstrations, and trials to ensure alignment between customer needs and our solutions.
Risk Mitigation: Identify potential roadblocks in the deployment process and work with cross-functional teams to mitigate risks.
Training & Enablement: Provide technical training and enablement to sales teams and customers as needed, ensuring smooth transitions from sales to deployment phases.
Documentation: Maintain detailed records of customer requirements, solution designs, and deployment plans for reference and future scalability.

What You Bring

Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
5+ years of experience in technical program management, preferably in a pre-sales environment.
Strong understanding of hardware and software deployment, especially in enterprise environments.
Proven experience working with large enterprise customers, translating business needs into technical requirements.
Excellent communication and interpersonal skills, with the ability to work effectively with both technical and non-technical stakeholders.
Strong organizational skills and the ability to manage multiple projects simultaneously.
Experience with project management methodologies and tools (Agile, Waterfall, JIRA, etc.).
Familiarity with physical security technologies, network infrastructures, or cloud-based software deployments is a plus.

Benefits that Benefit You

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness Programs
Emotional & Mental Wellness support
Learning & Development programs
And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay and bonus. The starting base pay for this role is between USD 130,400 in the lowest geographic market and USD 195,600 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

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