As part of our Retail team, you will represent the Away brand by providing best-in-class support to all of our customers from the moment they step foot in the door til the moment they leave. You will focus primarily on providing customer experiences that are bar none. You will directly contribute to the store’s success by having unparalleled customer interactions and by honing deep product expertise. You must be a team player who is comfortable with all walks of life, enjoys being on their feet, and loves chatting - ideally about travel!
- Provide exceptional customer service to every person, every time
- Deliver a memorable experience to each and every customer in a way that is uniquely Away
- Represent our brand and our core values
- Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product and sales journey
- Maintain the integrity of the space and uphold our visual standards
- Work in-store programs and events as needed
- Assist with any necessary processes and operations to keep the store alive and thriving!
- Excellent communicator with a passion for people
- Comfortable working with all types of personalities
- Maintains cool under pressure
- An effective and expedient problem-solver with a keen attention to detail
- Positive attitude and feels there is no task too small and no task too large
- Self-starter; quick to help, quick to solve!
- Eager to be at the frontline of a fast-paced and growing company
- Loves to talk, loves to learn, loves to listen, loves to travel!
- This is a part-time, hourly position with potential for full time opportunities for truly exceptional associates
Away (www.awaytravel.com) is a modern lifestyle brand creating thoughtful products designed to transform travel.
Since our launch in February 2016, we have become one of the fastest growing consumer brands in the world. We have sold millions of travel products, grown from a team of four to over 250, expanded shipping to nearly 40 countries, opened seven stores across two countries, and launched several new products and experiences that are inspiring more people to travel the world. And we know that’s just the beginning!
In just over three years, we have already been twice named one of Fast Company’s “World’s Most Innovative Companies,” one of TIME’s “50 Most Genius Companies,” and a Forbes “Next Billion Dollar Startup.” We have also raised more than $156M in total equity funding to fuel our next phase of growth.
Today, we’re expanding into new travel product categories including apparel, wellness and lifestyle accessories as well as investing in the growth of physical retail in the US and abroad--with the plan to open 50 new stores in the next three years. Sound like something you want to be part of? We’re hiring!