Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Principal Product Manager to join our Digital Product team. 

Want to help us transform the travel experience? The ideal candidate will have e-commerce experience, strong business acumen, and technical understanding to craft delightful experiences that drive conversion. You will report to the VP of Digital Product and will be hybrid from our New York City office with in-office attendance required twice weekly. 

As a company that values diversity, equity, and inclusion, Away seeks individuals of all backgrounds and experiences to apply for this opportunity. We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our Employee Resource Groups, anti-racism training, and bias prevention initiatives, we’re building the cultural foundation that gives people the emotional and physical space to bring their authentic selves to work.

What you’ll do:

  • Own, define, and drive cohesive, comprehensive and compelling product vision and strategy for a domain
  • Connect the dots between multiple business goals, user needs, market trends, and new or relevant digital technologies across devices and channels to build forward-thinking solutions that drive customer loyalty and/or operational efficiencies
  • Partner with the VP of Digital Product and the Chief Digital Officer to set and manage expectations of senior leaders and business partners across the organization
  • Work in conjunction with Engineering, UX, and key stakeholders like Creative, E-commerce, Customer Support, Brand, and Merchandising teams to create cohesive and engaging user experiences and the systems that support them
  • Drive product development from conceptualization through design, development, launch, and post-launch
  • Incorporate quantitative and qualitative data into product decision making
  • Define and track metrics to assess success and failure of projects, while ensuring the team and stakeholders are aligned on goals
  • Conduct ongoing competitive analysis of other sites, apps, and products to continually identify ways to improve our user experience
  • Help mentor and demonstrate skills to assist the growth and maturation of the Product Management team.

Who you are:

  • 10-15 years digital product management experience

  • 3 years digital product management in consumer facing e-commerce products and platforms

  • A storyteller that can present a compelling narrative. Someone who can communicate effectively to both technical and non-technical stakeholders

  • An advocate for the customer and their experience on our site, leveraging data and research to ensure we are addressing their needs and solving their problems

  • Adept at using analytics tools to measure impact and surface valuable insights

  • Experience in large-scale enterprise-wide projects that include implementing or enhancing internal tools and customer-facing experiences 

  • Nimble and flexible; happy to work with a range of timelines and pivot when things don’t go as planned

  • Comfortable making difficult decisions and being accountable for them.

  • You’re good at working with and through ambiguity to solve complex problems

  • You’re a self starter that is resourceful and able to act autonomously, with no fear of getting your hands dirty or to be the first to tackle a challenge

  • Someone who is proud of their past launches and the customer and business impact they had

  • Team player with a "no task is too small" attitude

  • Enjoys working in a fast-paced and ever-changing environment

  • Passionate about transforming travel (but that’s a given!)

Compensation Package:

Our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards program that also includes benefits, bonus, equity and various social and professional investment opportunities at Away. Pay decisions are based on a number of factors, including scope and qualifications for the role, experience level, skillset, and balancing internal equity relative to other Away employees. We expect the majority of the candidates who are offered roles at Away to fall healthily within the range based on these factors.

  • Salary Range: $200,000 - $210,000 annually/hourly 
  • This role is eligible to participate in Away’s Annual Company Performance Bonus Plan, the terms of which are determined on an annual basis at the discretion of the company
  • Equity Grant: commensurate with level determined at the discretion of the company
  • Benefits Overview:
    • Medical, Dental and Vision insurance
    • Life and AD&D insurance
    • 401(k) with a company match
    • Flexible spending, health savings and commuter benefits
    • Paid Time Off (vacation, personal well being, volunteer, paid holidays, floating holidays, bereavement and jury duty)
    • Paid Parental Leave, Short & Long-term disability
    • Product stipends and recognition awards

About Away:

Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. The company launched in 2016 with one perfectly designed carry-on and has since expanded to offer an array of luggage and travel essentials built for the modern traveler. Headquartered in New York City, with teams in London and Toronto, Away currently ships products to over 35 countries around the world. Away has been named one of Fast Company’s “World’s Most Innovative Companies” and has been recognized on TIME’s list of “Best Inventions.” To learn more, visit awaytravel.com.

You’ll love working at Away because:

  • We travel. We encourage you to take time to recharge outside of the office. You’ll have generous PTO to explore new places and access to Away products to ensure your travels are seamless. 
  • We’re not just employees. We’re people. We deeply value the talent our team brings to the table, and believe that fair and equitable total rewards packages are part of our commitment to everyone who works here. We offer insurance coverage (health, vision, and dental), tax savings plans for retirement, dependent care, commuter benefits, generous and inclusive parental leave, and a stocked kitchen.
  • We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities, as well as access to one-on-one professional coaching services, so we can support you as the company's needs evolve.
  • We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is, too. Through people-focused initiatives like our Employee Resource Groups, monthly cultural programming, our hybrid approach to ways of working, and our newly designed HQ that centers intentionality & collaboration, we're building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
  • And so much more…! You can bring your dog to work. We organize ways to give back to our local communities.

EEOC Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, you may contact us at talent@awaytravel.com.

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