Away is a global lifestyle brand with a mission to transform travel through products and content that inspire people to get away more. In support of our mission, we are seeking a Director of Merchandising, Luggage, to join our Merchandising team to partner cross-functionally to create and curate innovative cross-category solutions to the unique travel needs of our customer.

We're looking for a Director of Merchandising to lead and drive the Luggage product assortment strategy, including building the product life-cycle roadmap, partnering with finance and planning to identify short and long-term growth strategy, and driving the pricing and gross margin strategy for our growing line of travel goods. We started in early 2016 with the perfect Carry-On, developed our Checked Bags, and now we are expanding into the perfect version of everything you need to travel seamlessly. The right person for this role has strong business acumen, a clear and innovative vision around product assortment strategy, fosters collaborative cross-functional partnerships, is highly analytical, and excels at planning and timeline management. This role will work very closely with Design, Product Development, E-Commerce, Retail, Marketing, Insights, Planning, Finance, and other cross-functional teams. You will report into the VP of Merchandising, Planning, & Allocation,  and be based in our Soho headquarters.

As a company that values inclusion, Away seeks individuals of all backgrounds and experiences to apply for this position.

What you’ll do:

  • Work cross-functionally to drive the go-to-market process, bringing innovative products that meet our customers’ unique travel needs to life, while being true to the Away brand vision
  • Drive short and long-term product assortment strategy, line planning, and launch strategy across key Luggage franchises, including building a product life cycle roadmap & identifying white space opportunity  
  • Manage in-season strategy to deliver against topline and bottom line category financial targets 
  • Lead weekly business updates & cross-functional team meetings
  • Partner with Planning to lead quarterly investment review meetings with the senior and executive leadership teams to drive alignment to the product assortment and growth priorities
  • Leverage competitive analysis and consumer-led data to translate market trends and consumer needs into actionable product & merchandising direction, taking into consideration geography-based customer preferences and channel-specific needs
  • Implement comprehensive costing and pricing framework to achieve gross margin targets in partnership with Design & Product Development
  • Partner with Marketing to integrate launch strategy into broader company priorities and campaigns across channels and markets, including our own retail stores and international markets
  • Create a feedback loop to integrate customer feedback and insights into recommendations to grow/maintain/decline, as well as future product iterations & launches,  inclusive of post-launch recaps and quarterly hindsighting
  • Manage a simplified operating model grounded in key ways of working including cross-functional collaboration, category excellence, and management of product mix across core, seasonal, collaborations, & capsules

Who you are:

  • You have 10+ years of experience in driving product and merchandising strategy, ideally in Luggage, with an ability to bridge brand and product priorities to drive growth, leveraging market trend & consumer-led data & analytics
  • You have strong business & financial acumen and a proven track record to deliver topline revenue and gross margin and drive growth against key digital & retail KPIs
  • You’re a natural leader with an ability to collaborate with multiple cross-functional teams & business stakeholders
  • Your communication skills are clear, and you know how to articulate strategy to influence cross-functional partners
  • You’re a curious and resourceful self-starter, with an ability to solve problems and seek new information
  • You’re extremely organized and adept at creating (and sticking to!) timelines and driving best practices around process
  • You’re a team player with a "no task is too small" attitude
  • You’re agile and enjoy working in a fast-paced and ever-changing environment
  • You’re passionate about transforming travel (but that’s a given!)
  • You have a Bachelor's degree, similar field of study, or equivalent practical experience

You’ll love working at Away because:

  • We travel. We encourage you to take the time to recharge outside of the office. You’ll have four weeks of PTO to explore new places and access to Away products to ensure your travels are seamless. And once you’re here for three years, you’ll earn a sabbatical and a bonus to take a well-deserved trip.
  • We’re not just employees. We’re people. We offer 401(k) match, insurance coverage (health, vision, and dental), tax savings plans for retirement, generous and inclusive parental leave, dependent care, commuter benefits, reimbursements to incentivize you to work out, and a kitchen stocked with snacks and coffee.
  • We’ll invest in your career. Our company’s growing quickly, and we’ll give you the opportunity to do the same. You’ll have access to a number of professional development opportunities so that you can keep up with the company’s evolving needs.
  • We’re creating an environment where everyone can thrive. Our customers are global and diverse, so we’re building a team that is too. Through initiatives like our employee resource groups and inclusion training, we’re building the cultural foundation that gives people the emotional and physical space to bring their best selves to work.
  • We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
  • And so much more…! You can bring your dog to work. We’ll give you money to grab coffee with your new coworkers. We have weekly team lunches and regular happy hours. We also organize monthly opportunities to give back to our local communities. 

About Away:

Launched in 2016 by co-founders Steph Korey and Jen Rubio, Away is a global lifestyle brand with a mission to transform travel. By selling directly to customers both online and through retail stores, Away is able to eliminate retailer mark up and offer high quality, thoughtfully designed luggage and travel essentials without driving up the price. In just under four years, Away has already been twice named one of Fast Company’s “World’s Most Innovative Companies,” and one of TIME’s “50 Most Genius Companies”. Away is headquartered in New York City, with offices in London and Sydney. To learn more, visit

EEO Statement: 

Away is dedicated to hiring a diverse workplace that celebrates an inclusive culture and a sense of belonging. As an equal opportunity employer, we do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, veteran status, genetic information or disability. 

Away is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

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