We are a global lifestyle brand built on transforming the travel experience. In support of our mission, we are seeking Sales Associates to join our Retail team.
Our Retail team creates a transformative experience that inspires a global community. We build connections with our community through product expertise and merchandising, world-class-service standards, and operational excellence. We pride ourselves in owning the offline touch point for our community, and use it as an opportunity to create more Away fans.
Want to help us transform the travel industry? The ideal candidate will represent the Away brand by providing best-in-class support to all of our customers from the moment they step foot in the door til the moment they leave. You will directly contribute to the store’s success by having unparalleled customer interactions and by honing deep product expertise.
As a company that values inclusion, Away seeks individuals of all backgrounds and experiences to apply for this position.
What You'll Do:
- Provide exceptional customer service to every person, every time
- Deliver a memorable experience to each and every customer in a way that is uniquely Away
- Represent our brand and our core values
- Maintain the highest level of product knowledge and expertise. Help customers navigate through the shopping, product and sales journey
- Maintain the integrity of the space and uphold our visual standards
- Work in-store programs and events as needed
- Assist with any necessary processes and operations to keep the store alive and thriving!
Who You Are:
- Excellent communicator with a passion for people
- Comfortable working with all types of personalities
- Maintains cool under pressure
- An effective and expedient problem-solver with a keen attention to detail
- Positive attitude and feels there is no task too small and no task too large
- Eager to be at the frontline of a fast-paced and growing company
- Hard working with a "no task is too small" attitude
- Enjoy working in a fast-paced and ever-changing environment
- Passionate about travel (but that’s a given!)
Away (www.awaytravel.com) is a modern lifestyle brand creating thoughtful products designed to transform travel.
Since our launch in February 2016, we have become one of the fastest growing consumer brands in the world. We have sold millions of travel products, grown from a team of four to over 250, expanded shipping to nearly 40 countries, opened seven stores across two countries, and launched several new products and experiences that are inspiring more people to travel the world. And we know that’s just the beginning!
In just over three years, we have already been twice named one of Fast Company’s “World’s Most Innovative Companies,” one of TIME’s “50 Most Genius Companies,” and a Forbes “Next Billion Dollar Startup.” We have also raised more than $156M in total equity funding to fuel our next phase of growth.
Today, we’re expanding into new travel product categories including apparel, wellness and lifestyle accessories as well as investing in the growth of physical retail in the US and abroad--with the plan to open 50 new stores in the next three years. Sound like something you want to be part of? We’re hiring!