Away is seeking a Back of House Specialist, working on repairs and inventory, to join our San Francisco Retail team. The repair and inventory specialist is responsible for providing operational support to the business by overseeing repairs, an efficient stockroom and accurate inventory. In addition, you will be responsible for providing our customers with exceptional service by supporting the selling process as needed.
What you'll do:
Execute receiving process, reporting any issues to Store Manager and takes necessary steps to resolve.
Ensure timely movement of merchandise as directed by Store or Operations while adhering to all procedures and guidelines, including but not limited to transfers, repairs and damages.
Ensure an accurate and organized store inventory at all times.
Develop and share ideas to increase efficiency and reduce operational costs.
Support the team in the selling process, ensuring the highest level of client experience.
Process repairs and damages on a timely basis according to company guidelines.
Assists with physical maintenance of the boutique when needed.
Pack, handle, and store merchandise according to Away standards.
Support store initiatives and projects as needed.
Follow all company policies and procedures.
Who you are:
You have excellent written and verbal communication skills.
You have previous experience in retail or other service related industry.
Highly analytical with the ability to identify business priorities, and problem solve.
You work with a high degree of integrity and strong ethics.
Able to manage multiple tasks in a fast paced environment.
Highly organized with a strong attention to detail.
Experienced with technology to utilize internal retail systems and shipping software programs.
Able to meet physical requirements of the position including but not limited to climbing ladders, bending, lifting boxes, and moving fixtures.
Away (www.awaytravel.com) is a modern lifestyle brand creating thoughtful products designed to transform travel.
Since our launch in February 2016, we have become one of the fastest growing consumer brands in the world. We have sold millions of travel products, grown from a team of four to over 250, expanded shipping to nearly 40 countries, opened seven stores across two countries, and launched several new products and experiences that are inspiring more people to travel the world. And we know that’s just the beginning!
In just over three years, we have already been twice named one of Fast Company’s “World’s Most Innovative Companies,” one of TIME’s “50 Most Genius Companies,” and a Forbes “Next Billion Dollar Startup.” We have also raised more than $156M in total equity funding to fuel our next phase of growth.
Today, we’re expanding into new travel product categories including apparel, wellness and lifestyle accessories as well as investing in the growth of physical retail in the US and abroad--with the plan to open 50 new stores in the next three years. Sound like something you want to be part of? We’re hiring!