Away is seeking a Part-Time Sales Associate to join our Retail team. We are a global lifestyle brand that is on a mission to create thoughtful products designed to make travel more seamless. In support of our mission, the ideal candidate will represent the Away brand by providing best-in-class support to all of our customers from the moment they step foot in the door til the moment they leave. You will focus primarily on providing customer experiences that are bar none.  You will directly contribute to the store’s success by having unparalleled customer interactions and by honing deep product expertise. You must be a team player who is comfortable with all walks of life, enjoys being on their feet, and loves chatting - ideally about travel!

As a company that values inclusion, Away seeks individuals of all backgrounds and experiences to apply for this position.

What You'll Do: 

  • Provide exceptional customer service to every person, every time
  • Deliver a memorable experience to each and every customer in a way that is uniquely Away
  • Represent our brand and our core values
  • Maintain the highest level of product knowledge and expertise.  Help customers navigate through the shopping, product and sales journey
  • Maintain the integrity of the space and uphold our visual standards
  • Work in-store programs and events as needed
  • Assist with any necessary processes and operations to keep the store alive and thriving!

Who You Are:

  • Excellent communicator with a passion for people
  • Comfortable working with all types of personalities
  • Maintains cool under pressure
  • An effective and expedient problem-solver with a keen attention to detail
  • Positive attitude and feels there is no task too small and no task too large
  • Eager to be at the frontline of a fast-paced and growing company
  • Fluency in Cantonese/Mandarin, Arabic, Russian or Japanese a plus!
  • UK/EU work authorization is required for this role
  • Hard working with a "no task is too small" attitude
  • Enjoy working in a fast-paced and ever-changing environment
  • Passionate about travel (but that’s a given!)

About Away

Away (www.awaytravel.com) is a modern lifestyle brand creating thoughtful products designed to transform travel.

Since our launch in February 2016, we have become one of the fastest growing consumer brands in the world. We have sold millions of travel products, grown from a team of four to over 250, expanded shipping to nearly 40 countries, opened seven stores across two countries, and launched several new products and experiences that are inspiring more people to travel the world. And we know that’s just the beginning!

In just over three years, we have already been twice named one of Fast Company’s “World’s Most Innovative Companies,” one of TIME’s “50 Most Genius Companies,” and a Forbes “Next Billion Dollar Startup.”  We have also raised more than $156M in total equity funding to fuel our next phase of growth.

Today, we’re expanding into new travel product categories including apparel, wellness and lifestyle accessories as well as investing in the growth of physical retail in the US and abroad--with the plan to open 50 new stores in the next three years. Sound like something you want to be part of? We’re hiring!

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Voluntary Demographic Questions
 
Away’s mission is to become the world’s #1 travel brand by making travel more seamless and more enjoyable—for everyone. Building a diverse and inclusive workforce is essential to that mission, and we know that including a wide variety of perspectives is how we fuel our continued innovation. We’re invested in creating an environment where people feel safe, supported, and can thrive. We also work to ensure all employees can bring their full, authentic selves to work.

In order to measure how we’re doing in this area, we invite applicants to self-identify their gender, sexual orientation, race/ethnicity, and veteran status. Providing this information is entirely voluntary and declining to do so will not subject you to adverse treatment. Away does not discriminate on the basis of gender identity or expression, sexual orientation, race/ethnicity, veteran status, or any other protected group. Any information that you do provide will be separated and maintained confidentially and will not be shared with hiring managers.
 
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