JOB OVERVIEW

The Enterprise Vendor Manager is responsible for overseeing the vendor management function and vendor management processes cross functionally within the organization. This role involves strategic planning, relationship management, contract management, risk evaluation, and performance optimization across all vendor relationships within the company. The vendor manager ensures alignment with organizational goals, requirements and industry best practices.

JOB RESPONSIBILITIES

Strategic Vendor Management:

  • Implement a strategic vendor management framework aligned with the organization’s objectives and priorities.
  • Identify opportunities for vendor consolidation, optimization, and innovation to enhance operational efficiency and cost-effectiveness without impacting quality.

Vendor and Business Relationship Management:

  • Cultivate and maintain strong relationships with key vendors, serving as the primary point of contact for escalated issues and strategic discussions.
  • Collaborate with internal stakeholders to establish clear communication channels and expectations with vendors.

Contract Management 

  • Ensure compliance with contractual obligations, monitor contract performance, and enforce penalties or remedies as necessary. 

Risk Identification and Mitigation 

  • Identify and assess risks associated with vendor relationships, including financial, operational, legal, and reputational risks. 
  • Partner with Enterprise Risk Management and InfoSec to understand risk and align on risk mitigation strategies and contingency plans to minimize exposure and safeguard organizational interests

Performance Monitoring and Optimization

  • Establish performance metrics and key performance indicators (KPIs) to measure vendor performance and service quality.
  • Conduct regular performance reviews, analyze data trends, and collaborate with vendors to address areas for improvement and optimization.

Vendor Portfolio Governance:

  • Maintain a comprehensive portfolio of vendors in the CLM and categorize vendors based on criticality, risk, and strategic importance.
  • Enforce vendor management policies, standards, and procedures to ensure consistency and compliance across the organization.

Cross-Functional Collaboration

  • Collaborate with cross-functional teams, including procurement, finance, legal, IT, and business units, to align vendor management activities with broader organizational objectives.
  • Provide guidance and support to internal stakeholders on vendor selection, evaluation, and relationship management processes.

 

EXPERIENCE, QUALIFICATIONS & SKILLS

Required Experience, Qualifications, and Skills

  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with internal and external stakeholders at all levels of the organization. 
  • Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and make data-driven decisions.
  • Project Management: Proficiency in project management methodologies and tools, with the ability to manage multiple projects simultaneously and drive them to successful completion.
  • Vendor Relationship Management: Proven track record of building and maintaining positive relationships with vendors, fostering collaboration and mutual trust.
  • Industry Knowledge: Familiarity with industry best practices, trends, and regulations related to vendor management and procurement.
  • Technology Proficiency: Proficiency in relevant software applications, such as vendor management systems (VMS), Procurement ERP and productivity tools.

Preferred Experience, Qualifications, and Skills

  • Bachelor’s Degree: Typically in business administration, supply chain management, finance or a related field. Advanced degrees or certifications may be preferred.
  • Experience: Minimum of 8 years of experience in vendor management, procurement, finance, or supply chain management, preferably in an enterprise environment

 

About AvidXchange

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. We focus on creating a culture of Diversity, Inclusion & Belonging, and are proud to be a safe place where teammates can bring their whole selves to work. At AvidXchange, mindset is everything. We are Connected as People, Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,600 teammates working in one of our 5 offices across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®. 

Who you are: 

  • A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown. 
  • Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships. 
  • Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential. 

What you’ll get:  

AvidXchange teammates (we call them AvidXers) get the perks and prestige of a publicly traded tech company paired with the flexibility of a founder-led startup. We help our AvidXers develop as professionals and as human beings, providing work/life balance, development programs, competitive benefits and equity options. At AvidXchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

AvidXers enjoy:  

  • 18 days PTO* 
  • 11 Holidays (8 company recognized & 3 floating holidays) 
  • 16 hours per year of paid Volunteer Time Off (VTO) 
  • Competitive Healthcare 
    • High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage 
    • 100% AvidXchange paid Dental Base Plan Coverage
    • 100% AvidXchange paid Life Insurance 
    • 100% AvidXchange paid Long-Term Disability 
    • 100% AvidXchange paid Short-Term Disability  
    • Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
    • Onsite Health Clinic with Atrium Health** - available to Teammates and their eligible dependents
  • 401k Match up to 4% 
  • Parental Leave: 8 weeks 100% paid by AvidXchange*** 
  • Discounts on Pet, Home, and Auto insurance 
  • BrightDime Financial Wellness Tool, offered free to teammates 
  • WeeCare Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers 
  • Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more 
  • Onsite gym fitness center, yoga studio, and basketball court****
  • Tuition Reimbursement up to the federal maximum of $5,250*****
  • Hybrid Workplace Flexibility
  • Free parking

*Fully granted from beginning of year, pro-rated if hired mid-year 

**Charlotte location only  

***Must be full-time for at least 3 months
****Charlotte location only
*****Must be full-time for at least one year 

Equal Employment Opportunity

AvidXchange is an equal opportunity employer. AvidXchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. AvidXchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability. 

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