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In your cover letter, let us know what you can contribute to the team. Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. Want to increase your chances of standing out? If so, please address the following points in your cover letter:

  1. Tell us about any books, blog posts, or articles you’ve read about customer service and what you thought of them.
  2. Have you been part of an amazing customer support experience? Tell us what made it memorable.
  3. Read the Automattic creed. What does the first sentence mean to you? 

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