Company Description

Attune is making it easier, faster, and more reliable for small businesses to access insurance (think, pizza place down the street or main street store). They all need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months. 

We’re changing that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes.

Recently, we joined Coalition, Inc. (Coalition), a leading cyber insurance and security provider, combining comprehensive insurance and proactive cybersecurity tools to help businesses manage and mitigate cyber risk. Our combined company is worth $3.5B, with our latest raise reaching $205M and participation from world-class investors like Index Ventures and T. Rowe Price.

Attune operates individually with its own brand identity and mission while strengthening and complementing Coalition’s vision, giving its customers access to new and evolving insurance markets. Together, we serve 130,000 small business policyholders who pay us ~$500M per year in insurance premiums to ensure their security. 

Now our growth is at hyperspeed- not only our mission but also our team. We’ve earned our spot on many workplace award lists in staying true to our values. We’re dedicated to creating a diverse team of curious, focused, and motivated people passionate about changing the future of an entire industry.

Job Description

As our new Commercial Underwriter, you will help refine the Attune underwriting engine and portal and be a crucial partner for our GTM teams and back-office. Using your technical background and industry knowledge, you will approach intricate insurance issues with data and a focus on compliance with the customer always in mind. Coming into this role, you will be agile and curious, approaching obstacles as an opportunity to promote growth, drive profitability, and improve the experience for all customers and internal partners.
Specific Responsibilities Include:
  • Be knowledgeable on our Carrier partners' authority statements and able to perform on them.
  • Partner with our carriers to address potential customers that are not in our appetite and work with our Revenue team to communicate effectively to our broker partners.
  • Help build new processes and control reporting to maintain Attune's compliance and exceptional customer service standards.
  • Be a thought partner and guide, working cross-functionally to ensure we maintain our (very high) standard of underwriting hygiene.
  • Communicate underwriting in a thoughtful way to our nontechnical partners.
  • Assist with vetting third-party data sources to improve Attune's proprietary underwriting edge.
  • Work with the Underwriting Lead and Attune Engineers to test tickets tracked in projected management tools and liaise with the broader team to assure the underwriting intent is coded correctly in policy management systems and the front-end portal.
  • Partner with our Revenue team to guide broker and agency production and goals, assuring the book diversity and loss ratio results Attune has set.
  • identify opportunities from an underwriting and market standpoint to improve Attune's products and collaborate cross-functionally to enact change and communicate effectively with the right partners
  • 2-5 years experience underwriting Business Owners, Commercial Package, Professional Liability, General Liability lines of business. Auto and Workers' Compensation are a bonus.
  • Familiarity with Guidewire and ZenDesk
  • Knowledge of technical underwriting and proper functioning construction of policies
  • CPCU, or working towards an equivalent designation, is a +
  • Be able to be agile and swerve responsibly in a collaborative environment
  • Experience on the granting end of the Carrier/Managing General Agency referral process is a plus.

 What We Offer You:

  • An opportunity to change the small business landscape.
  • A great working environment that lives continuous improvement and encourages sharing ideas and taking risks to find better ways of doing things.
  • A culture that promotes great relationships both inside the office and outside.
  • Equity compensation
  • Fully covered medical, dental, vision plus 401(k) matching.

Attune Insurance Services, LLC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.


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