Attest is a consumer research platform that provides confidence for every decision, with the right insight, at the right time. We do this by making it simple and fast to access your target customers and uncover opportunities with consumer data, continuously, at global scale. We call it: growth without guesswork.
Through our self-serve platform, you can access audiences of 100 million across 49 countries, get answers at record speed, and extract insight through our intuitive results dashboard, all with the guidance of our in-house experts. By removing the cost, time and complexity, you’re able to de-risk product, brand and campaign work in order to succeed more often. We’re proving that reliable consumer data can be accessible, fast and impactful for all.
The fastest scaling and fastest changing businesses work with us to learn about consumers’ needs, understand live trends, enter new markets, validate decisions, develop new products and services, measure brands, track competition, and ultimately - grow.
Our ever-expanding client roster includes notable brands such as Unilever, Santander, Walgreens/Boots, Klarna, Brew Dr. Kombucha, Trustpilot, and JCDecaux among many others. Attest is backed by investors including NEA, one of Silicon Valley's most prolific venture capital firms with over 225 portfolio company IPOs since 1977.
The mission for this role
Is to build, grow, maintain and iterate on an exceptional employee experience at Attest.
People are at the core of the business. Our Talent team is responsible for shepherding exceptional folks into the business, into the right roles at the right time. From there, we rely on our People team to ensure that once they’ve joined, deep care is applied to their onward journey; from onboarding to growth, development, performance management, success and progression, right through to their last day with Attest, our People team is responsible for creating an exceptional employee experience from beginning to end.
The mission for this role is to take the existing building blocks of how we approach all things employee experience, and improve, enhance, replace, and grow how we think about our People, their engagement, growth, development, performance and fulfilment, to make each journey ever better, and our approach to People ever more scalable as we continue to grow the business, and add more talent to the team, without losing the magic that makes being an Attester so special right now.
Your focus will be to…
Be Human first: Build warm, safe and inviting relationships across our teams and leads, and coach and develop members of your People team to be trusted confidantes to individual Attesters, from matters ranging from L&D and personal development, to seeking guidance on resources and support with how best to handle personal challenges impacting their working environment, and anything in between.
Culture: Own, develop and execute on our people strategy, optimising always for our ability to positively evolve our wonderful culture with the addition of new humans, perspectives and experiences as we scale from 140+ to 200+ people. Critical to achieving this, will be to continue to enhance the sense of belonging people feel being at Attest, seeing and fixing gaps and concerns, and building on and leaning into things that are working well.
Performance and Engagement: Help all Attesters realise their greatest potential, ensure the systems, processes and tools are in place to enable each Attester to develop in their role, and build a world class employee experience internally, and enviable employer brand externally, all underpinned by folks who enjoy their work, are excited about their careers at Attest, and are performing at their very best, in an environment they enjoy.
Employee reward: As we continue to mature as a business, we want to keep iterating on the rewards and benefits we offer Attesters, to attract and retain great talent. You will be responsible for designing a consistent approach to rewards, while also keeping control of our business efficiency metrics as you strike the right balance between recognising and rewarding folks properly in line with market expectations, while also working to our financial model and budgets and the constraints that poses. You will help us understand the trade-offs, and be the guardian of the People budget.
Scaling our management and leadership: As we grow, the number of folks promoted to managers, leads, and leadership positions also increases as people grow their careers with us, many of whom may not have managed before. With that, we need the Head of People to put in place the right onboarding, training, tools and ongoing support for our managers and leaders to ensure we are developing those managers and their non-domain specific management capabilities actively, such that the employee experience for their line reports is consistent and positive across the organisation by design, rather than by chance.
We’d love to hear from you if…
- You identify with our values
- You have a foundational grounding in HR and People matters (ideally by way of a formal qualification in HR, e.g. CIPD, Masters in Human Resources, or similar).
- You have a track record of leading a People function through a scaling journey similar to the stage we’re in now, to where we’re headed (ie. 130+ people to 200+ people), ideally across teams in both the UK and US
- You have lead the People & EVP strategy for a technology scaleup start up in scale up phase