At AstroPay, we believe in empowering people to reach their full potential and to be part of an innovative and forward-thinking company. Our goal is to provide a cutting-edge online payment solution that goes beyond just a traditional wallet. We are dedicated to creating a dynamic and challenging work environment that fosters creativity, innovation, and a strong sense of community among our team.
Our multinational and multicultural team is made up of talented and motivated individuals who are passionate about delivering the best possible experience to our customers and users. We value teamwork, collaboration, and a can-do attitude, and we’re always looking for new talent to join our growing company.
If you’re looking for an exciting opportunity to work with a dynamic and innovative company, AstroPay is the perfect place for you. With our entrepreneurial spirit and drive to succeed, we offer an environment where you can grow both personally and professionally. Join us today and be part of our mission to revolutionize the online payment industry.
Play a key role in driving people-related strategies to support the company’s rapid growth. You will work closely with leadership to align People initiatives with business goals, manage employee relations, and contribute to building a high-performance culture. You will also ensure compliance with employment regulations and support the full employee lifecycle, from recruitment to exit, while fostering an inclusive and engaging work environment.
Tasks & Responsibilities:
- Strategic HR Partnership:
- Collaborate with senior leadership to understand business priorities and align HR initiatives with company objectives.
- Act as a trusted advisor to department leaders on all people-related matters.
- Drive talent management strategies including workforce planning, succession planning, and career development.
- Employee Relations & Engagement:
- Foster a positive and inclusive work environment by managing employee relations issues and conflict resolution.
- Local office management and engagement events.
- Implement employee engagement programs, promoting a culture of continuous feedback and open communication.
- Promote internal communication channels and tools.
- Talent Acquisition & Retention:
- Act on the end-to-end recruitment processes, including job board management, candidate sourcing, interviewing, and offer letter preparation across multiple regions (Latam, Asia, and Europe).
- Ensure alignment with hiring managers' needs and provide strategic input on talent acquisition for various sectors.
- Oversee the onboarding process, ensuring a smooth experience for new hires, and collaborate with managers to enhance the onboarding journey.
- Develop and implement retention strategies to reduce turnover and improve employee satisfaction.
- Support onboarding processes to ensure seamless integration of new hires.
- Performance Management & Development:
- Guide managers in the performance review process, ensuring consistency and fairness.
- Provide coaching and development for leaders to enhance their leadership capabilities.
- Identify training and development opportunities to enhance employee skills and career growth.
- HR Operations & Compliance:
- Support compensation and benefits strategies, ensuring competitive packages that align with industry standards.
- Manage HR policies and procedures, and ensure employees are informed and compliant with company policies.
- Manage the offboarding process, conducting exit interviews and analyzing data to improve retention strategies.
Experience & Qualification Requirements:
- Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree preferred).
- Minimum 5 years of experience as an HR Business Partner or in a similar HR role.
- Strong understanding of HR best practices, employment law, and compliance.
- Experience in a fast-growing tech, fintech, or financial services environment is preferred.
- Proven experience in employee relations, talent management, and organizational development.
- Excellent communication, negotiation, and conflict resolution skills.
- Ability to influence and partner with stakeholders across all levels of the organization.
- Proficient in HR software and systems (e.g., HRIS, ATS).
Preferred Skills:
- Strong business acumen and a passion for HR as a strategic partner.
- Empathetic and approachable, with strong interpersonal skills.
- Able to work independently and handle multiple priorities in a dynamic environment.
- A problem-solver who is proactive, resourceful, and solution-oriented.
Benefits:
- Flexible hours: We are results-oriented.
- Professional growth: Take off your professional career. Explore your passions.
- AstroTeam: Get in touch with your team and have fun.
- AstroHouse: Meet and connect with AstroPayers all over the world.
- Training: Keep building your knowledge on the platform of your choice.
Important Notice: By submitting your application for this position, you acknowledge and consent to the completion of a comprehensive background check as a mandatory part of the final hiring process. This procedure is essential to uphold the standards and integrity of our organization. We appreciate your cooperation and understanding.
