At AstroPay, we believe in empowering people to reach their full potential and to be part of an innovative and forward-thinking company. Our goal is to provide a cutting-edge online payment solution that goes beyond just a traditional wallet. We are dedicated to creating a dynamic and challenging work environment that fosters creativity, innovation, and a strong sense of community among our team.
Our multinational and multicultural team is made up of talented and motivated individuals who are passionate about delivering the best possible experience to our customers and users. We value teamwork, collaboration, and a can-do attitude, and we’re always looking for new talent to join our growing company.
If you’re looking for an exciting opportunity to work with a dynamic and innovative company, AstroPay is the perfect place for you. With our entrepreneurial spirit and drive to succeed, we offer an environment where you can grow both personally and professionally. Join us today and be part of our mission to revolutionize the online payment industry.
Primary Responsibilities & Expectations:
- Perform daily fraud detection activities and conduct in-depth anti-fraud investigations.
- Monitor real-time queues and identify high-risk transactions.
- Identify patterns of fraudulent behavior and new areas of investigation.
- Maintain fraud analysis models to improve the efficiency and effectiveness of the company systems and identify system improvements to prevent fraudulent activities.
- Liaise with payment processors, merchants, and regulators to resolve customer disputes and represent the company.
- Assist the fraud leadership team with any ad-hoc requests that may arise.
- Generate suspicious activity reports and risk management reports for management.
Core Competencies and Skills:
- Previous experience in fraud prevention within cards, Pix, other APMs, and online payment processing.
- Good understanding of local and international payment methods.
- Excellent English knowledge and good communication skills with the ability to build and maintain working relationships with the wider business.
- Working knowledge of fraud tools, international document verification, KYC, and AML/CFT procedures.
- A team player with a positive attitude, and a high level of attention to detail that is capable of managing their workload and able to prioritize in a high-pressure environment.
Benefits:
- Flexible hours: We are results-oriented.
- Professional growth: Take off your professional career. Explore your passions.
- Fully remote: Work from anywhere.
- AstroTeam: Get in touch with your team and have fun.
- AstroPay House: Meet and connect with AstroPayers in all the world.
- Training: Keep on building your knowledge with EDX platform.
