The Business Technology team at Asana is responsible for delivering great user experiences through secure and scalable business technology, and enabling processes, data, and analytics that power the business and help Asana achieve its mission. We partner with functional leadership to drive transformations that results in growing our business, organizational effectiveness and efficiencies. 

We’re looking for a Technical Program Manager (TPM) to join the Business Technology team in coordinating projects for multiple areas, including,Marketing, Sales, and Customer Success and Support. Our TPMs are responsible to manage the full lifecycle of projects and programs — from project kick-off and planning to execution and closure —. They foster open collaboration by working with cross-functional project team members to help drive design,improve processes and tools. They are comfortable working with both highly technical and non-technical disciplines to ensure that project inputs and requirements are transformed into impactful results. They identify, manage, and mitigate risks, and create repeatable project management processes, providing the leverage to scale our business.

What you’ll achieve

  • In this role you will be responsible for programs in the Revenue portfolio. This means you will develop deep understanding of the Revenue strategies, objectives, key initiatives driving success for the business and collaborate to get work efficiently done with teams

  • Ensure that success of the overall portfolio by partnering to drive execution, communication and change management across various initiatives

  • Improve the cohesiveness between Business Technology pillars and also our stakeholders, by evolving our methodologies, execution model, communications and information tracking process

  • Ensure coordination of shared resources, common activities, and other dependencies across projects.

  • Organize the overall project team and establish clear roles and responsibilities at the beginning of each project; hold the project team accountable for the deliverables.

  • Proactively detect misalignment and risk; gain consensus on appropriate actions to mitigate negative impact.

  • Participate in expansion of existing footprint to bring in new technologies, conducting build vs buy analysis, building and responding to RFPs, evaluating tooling and onboarding them 

  • Ensure creation, prioritization and update of the Revenue project roadmap and sequence roadmap work to maximize velocity.

About You

  • 7+ years in senior project/program management roles with proven experience in leading complex projects for Revenue, Sales or Customer Success business functions

  • You can balance a program workload and staffing according to project/program and organizational priorities and goals

  • You have a solid understanding of the SaaS business model and specifically how a Revenue org functions. Understanding of full lead lifecycle: top of funnel => handoff to Sales => Sales lifecycle

  • You have experience with CRM platforms like Salesforce.com, peripheral apps that integrate to it and how these supports business processes

  • You have deep experience in driving projects in an agile/scrum, waterfall or hybrid environment.

  • Demonstrated experience in all phases of both the Software Development Life Cycle (SDLC) and non-technology project lifecycle, including identification of business problems, development of business cases and project plans, and project management and closeout

  • You have an immense curiosity and flexibility to tailor the best solutions for Asana, rather than operating from a honed playbook

  • You love learning and have a passion for empowering others to do their best work

  • You build strong relationships and trust with stakeholders, keeping them and their teams engaged and motivated especially when going gets tough  

  • You effectively interact with audiences at all levels to facilitate and influence decision-making and problem-solving across projects, programs, and teams.

  • Adaptable self-starter skilled at creating structure in fast-paced, ambiguous environments, serving as a liaison between business and technical teams, driving effective, timely solutions

  • Superior communication and a proven track record of interacting successfully at multiple levels: individual contributors, management, stakeholders, and executives.

  • Solid understanding of systems beyond Salesforce (Iterable, Marketo, Drift, etc) and how they support business operations, hands-on experience with collaboration tools (Asana, Slack, Google, Jira, etc.)

  • Experience leading projects/programs in a B2B SaaS organization

  • PMP or Agile certification preferred

 

About us

At Asana, we're building a better way to work, fueled by transparency, inclusion, and technology that is a force for positive change. Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives, so they can move faster and accomplish more with less. For the past 5 years, we've been named a top workplace, including top 10 Great Place to Work Best Small & Medium Workplaces, #1 Fortune Best Workplace in the Bay Area for four years in a row, #8 Fortune Best Workplaces for Women, #14 Glassdoor Best Place to Work, #15 Fast Company World’s Most Innovative Companies, and one of Ireland's Best Workplaces. With offices all over the world, we are always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

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