We are looking for a detail oriented, passionate Sales & CS Enablement Manager to expand our Enablement team in EMEA. You are someone who carries a genuine passion for making a lasting impact on the professional and personal development of others. 

At Asana we have a huge responsibility to help support the overall experience and success our teammates have in their careers and we take that very seriously. You will be highly solution-oriented, creative, compassionate, and are eager to cultivate an enriching educational program for our EMEA sales and customer success members. You will report into the Sales and CS Enablement Lead for EMEA. 

What you’ll achieve:

  • Identify enablement requirements and recommend new programs to address any gaps that exist
  • Develop and deliver key enablement programs aligned to our business objectives 
    • Onboarding - Optimise, coordinate and deliver new hire classes across Sales & CS teams
    • Sales Excellence - Reinforce formal selling techniques & methodologies
    • Ongoing Education - Execute continued education for product, knowledge & process updates and conduct certifications
    • Learning Management System (LMS) - Support and co-create scalable, tailored self-serve content library
  • Work cross-functionally with:
    • Product Marketing to build and co-create localised content & facilitate ongoing training 
    • EMEA Sales & CS Leads to support their team’s needs and skills
    • EMEA Strategy/Operations and Enablement team to ensure our roadmaps are strategically & locally aligned 
    • Customer Success & UO to identify areas of overlap for knowledge-share 
  • Put in place processes to measure the effectiveness of enablement 
  • Deliver, review and facilitate continuous improvement for all programs

About you: 

  • Relevant experience in a training or enablement role in SaaS (5 years +)
  • Relevant experience in previous sales or customer success roles
  • Ability to execute under swift deadlines (must love moving fast and being flexible)
  • An entrepreneurial problem-solving attitude and growth mindset 
  • Embrace new challenges with confidence, curiosity and an open-mind
  • Exceptional presentation, written and oral communication skills 
  • Love for learning and educating others 
  • Ability to prioritise work and strike a balance of reactive requests & planned deliverables
  • Previous experience in developing Sales and CS playbooks
  • Previous experience supporting remote offices and working in a fast moving global company
  • Languages: Business fluent English plus additional language (German or French) an advantage

Nice to Haves

  • Experience working with or supporting international teams
  • Knowledge or familiarity with Sales Methodology ( i.e Sandler, Solution Selling, Challenger sale etc)
  • Previous Experience working with LMS and or supporting LMS content creation
  • Familiarity with CRM (Salesforce) and Outreach

 

 

About us

At Asana, we're building a better way to work, fueled by transparency, inclusion, and technology that is a force for positive change. Asana is a work management platform that helps teams orchestrate their work, from daily tasks to strategic initiatives, so they can move faster and accomplish more with less. For the past 5 years, we've been named a top workplace, including top 10 Great Place to Work Best Small & Medium Workplaces, #1 Fortune Best Workplace in the Bay Area for four years in a row, #8 Fortune Best Workplaces for Women, #14 Glassdoor Best Place to Work, #15 Fast Company World’s Most Innovative Companies, and one of Ireland's Best Workplaces. With offices all over the world, we are always looking for curious, collaborative, and mission-driven people to help us enable the world’s teams to work together effortlessly.

We believe in supporting people to do their best work and thrive, and building a diverse, equitable, and inclusive company is core to our mission. Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of any educational background, gender identity and expression, sexual orientation, religion, ethnicity, age, citizenship, socioeconomic status, disability, and veteran status.

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