We’re looking for a process-driven, detail-oriented and system-savvy Sales Operations professional to join Asana’s rapidly growing Revenue Technology and Operations organisation.  This role will be part of our global Revenue Tech & Ops team, primarily supporting EMEA, through running and optimising operational processes and CRM system support for Sales and Customer Success. 

 

Asana’s Revenue Tech & Ops team supports efficiency, velocity, and productivity of revenue-generating functions at scale, through the development and optimisation of relevant policy, processes, systems, support, and data to help maximize the impact Asana can have on the world.

 

What You’ll Achieve

  • Serve as regional representative of the Revenue Tech & Ops team in EMEA, deepening  communication, collaboration, support and representation between regions.
  • Partner with regional Sales, CS and Marketing leads to identify and represent opportunities for improvement across system, tools, and process improvements.
  • Flex across managing operational processes, as well as system & enablement support for the EMEA Revenue Team.
  • Manage account hygiene program in EMEA, including account assignment changes, geo updates, hierarchy changes
  • Streamline lead routing regional gameplan, including updates routing rules &  policy
  • In partnership with Revenue Strategy, administer quota update as needed 
  • Support Sales crediting processes and enablement as needed
  • Execute ongoing bulk SFDC updates, in accordance with policy
  • Manage monthly account graduation processes
  • Serve as first-line of defense for systems and tooling support, including access rights, enablement, and troubleshooting SDFC
  • In partnership with Sales and CS Enablement, communicate system changes/updates/improvements and support onboarding of new hires.

 

About you:

  • Highly independent, motivated and excited to work across various domains in an evolving and growing environment
  • Excited to understand the big picture and interconnectedness of process and systems, and not afraid to dive deeply into a specific subject
  • Enjoys working cross-functionally through the details of resolving complex issues
  • Not afraid to roll-up their sleeves, and thrives on seeing tasks through to completion
  • Organized, detail-oriented, and efficient while being adaptable to changing priorities and comfortable wearing multiple hats throughout the day
  • Equally comfortable interacting with front-line teams and technical teams across multiple time zones / regions and translating business needs into technical solutions
  • Technical expertise in data tools and platform, and the ability to provide strategic and proactive guidance that sets the team up for success
  • Enjoys a work combination of executing repeatable processes alongside supporting a variety of technical requests
  • 4-6 years of professional experience, with at least 2 years experience implementing operations and systems for SaaS sales teams

 

Preferred:

  • SFDC Admin Certification
  • Previous experience working on SFDC integrations of systems supporting Sales, Finance and Customer Success
  • Previous experience working on a high velocity, high output team like a support, SDR, or an inbound sales team with learnings to help build a similar program
  • Previous experience working with kanban or scrum methodologies



About us:

 

Asana is a leading work management platform for teams, on a mission to help humanity thrive by enabling all teams to work together effortlessly. More than 60,000 organisations and millions of users across 195 countries rely on Asana to focus on the work that matters, including Airbnb, Disney, KLM Air France, NASA, Uber and Vox Media. Our highly recognised culture spurs innovation and business results, and for the last two years, Asana has been named a Top 5 Best Place to Work by FORTUNE and one of Glassdoor’s Best Places to Work. Headquartered in San Francisco with offices in New York, Dublin, Sydney, and Vancouver, Asana is always looking for bright, collaborative individuals to be a part of our inclusive culture and help us achieve our mission.

 

Our goal is to ensure that Asana upholds an inclusive environment where all people feel that they are equally respected and valued, whether they are applying for an open position or working at the company. We welcome applicants of all educational backgrounds, gender identities and expressions, sexual orientations, religions, ethnicities, ages, citizenships, socioeconomic statuses, disabilities, and veteran statuses, and we'd love to learn about what you can add to our team.

Apply for this Job

* Required
  
  


U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Asana are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.


Form CC-305

OMB Control Number 1250-0005

Expires 05/31/2023

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

We are a federal contractor or subcontractor required by law to provide equal employment opportunity to qualified people with disabilities. We are also required to measure our progress toward having at least 7% of our workforce be individuals with disabilities. To do this, we must ask applicants and employees if they have a disability or have ever had a disability. Because a person may become disabled at any time, we ask all of our employees to update their information at least every five years.

Identifying yourself as an individual with a disability is voluntary, and we hope that you will choose to do so. Your answer will be maintained confidentially and not be seen by selecting officials or anyone else involved in making personnel decisions. Completing the form will not negatively impact you in any way, regardless of whether you have self-identified in the past. For more information about this form or the equal employment obligations of federal contractors under Section 503 of the Rehabilitation Act, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Autism
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, or HIV/AIDS
  • Blind or low vision
  • Cancer
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or hard of hearing
  • Depression or anxiety
  • Diabetes
  • Epilepsy
  • Gastrointestinal disorders, for example, Crohn's Disease, or irritable bowel syndrome
  • Intellectual disability
  • Missing limbs or partially missing limbs
  • Nervous system condition for example, migraine headaches, Parkinson’s disease, or Multiple sclerosis (MS)
  • Psychiatric condition, for example, bipolar disorder, schizophrenia, PTSD, or major depression

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.