The Accounting team at Asana approaches every new challenge with a balance of risk and speed, and we love contributing to the sustained growth of a fast-growing, mission-oriented business. We're looking to add a Revenue Accounting Lead to our Accounting team.

As part of our Accounting team, you will partner with our Finance, Sales, User Operations, Legal, and Product teams to maintain and process accurate billing transactions and help scale Revenue Operations for Asana’s fast growing customer base. This role will be the first revenue operations hire and will help Asana scale by streamlining processes, helping implement additional currencies, and in time building a team that will be in charge of owning the collections and related processes.  In addition this role will help with month-end close reporting and ad hoc finance projects as needed.

Asana has a high volume of billing transactions, so technical ability is important as we connect the dots systematically between billing systems, ERP, payment processors and our product. We’re scaling our order-to-cash process globally and this role is crucial to its success. Our team is focused on accuracy and automation; any and all of the responsibilities below, if automated, would mean ultimate success in this role.


  • Work with Business Technology to ensure that all changes made to customer subscriptions are reflected accurately in our internal data pipeline.
  • Work closely with monetization to map out the timing and acceptance of additional currencies.
  • Streamline current processes and help scale revenue operations by implementing new payment methods.
  • Help with implementation of ASC 606.
  • Creation of manual invoices: Manually create invoices that require net terms. This process entails high attention to detail as we ensure proper controls are completed before provisioning the customer to premium or enterprise subscriptions.
  • Reconcile transactions between ERP and billing system: Daily error log investigations performed in order to ensure accuracy of data sent between the systems.  
  • Own billing-related customer queries cross-functionally: Work closely with customers directly or internally with our Sales, Legal and User Operations team with respect to billing and contracts. Assist cross-functionally with sales quote generation, net terms negotiations, and any complexities with respect to billing.
  • Reconcile customer payments and credit card transactions: In addition to collecting payment in the form of check/ACH/wire and reconciling our AR lock box, you will  assist in reconciliations of credit card transactions that are processed through our payment processors against our billing system. Collaborate with our Business Technology team to investigate and resolve potential payment issues.
  • Month-end close: Perform weekly and monthly controls that are reviewed as part of our Month-end close process.
  • Handle collections: Manage weekly correspondence with customers that are overdue. This will involve reaching  out to customers via email, managing customer purchasing department requests, submitting tax documents when required, and maintaining a low DSO. Additionally, you’ll be the liaison to our Collection Agency and own the process of determining when an account should be submitted to Collections.
  • Being flexible in a constantly changing business environment!


  • Minimum of 6+ years revenue accounting experience
  • Bachelor's degree in Accounting/Finance or similar
  • Strong aptitude and proficiency in Excel and SQL
  • Excellent communication and organisational skills, both written and verbal
  • Process oriented with an appreciation for financial controls
  • Ability to be flexible and comfortable with changing requirements
  • Ability to handle multiple projects in a fast paced, hyper growth environment
  • Passion for working cross-functionally (from sales to product)


  • Experience with NetSuite, Salesforce, Recurly and Stripe a plus
  • Experience with multiple currencies
  • Comfortable working with mac-books
  • CPA a plus


Apply for this Job
* Required
File   X
File   X

U.S. Equal Opportunity Employment Information (Completion is voluntary)

Individuals seeking employment at Asana are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Form CC-305

OMB Control Number 1250-0005

Expires 1/31/2020

Voluntary Self-Identification of Disability

Why are you being asked to complete this form?

Because we do business with the government, we must reach out to, hire, and provide equal opportunity to qualified people with disabilities1. To help us measure how well we are doing, we are asking you to tell us if you have a disability or if you ever had a disability. Completing this form is voluntary, but we hope that you will choose to fill it out. If you are applying for a job, any answer you give will be kept private and will not be used against you in any way.

If you already work for us, your answer will not be used against you in any way. Because a person may become disabled at any time, we are required to ask all of our employees to update their information every five years. You may voluntarily self-identify as having a disability on this form without fear of any punishment because you did not identify as having a disability earlier.

How do I know if I have a disability?

You are considered to have a disability if you have a physical or mental impairment or medical condition that substantially limits a major life activity, or if you have a history or record of such an impairment or medical condition.

Disabilities include, but are not limited to:

  • Blindness
  • Deafness
  • Cancer
  • Diabetes
  • Epilepsy
  • Autism
  • Cerebral palsy
  • Schizophrenia
  • Muscular dystrophy
  • Bipolar disorder
  • Major depression
  • Multiple sclerosis (MS)
  • Missing limbs or partially missing limbs
  • Post-traumatic stress disorder (PTSD)
  • Obsessive compulsive disorder
  • Impairments requiring the use of a wheelchair
  • Intellectual disability (previously called mental retardation)
Reasonable Accommodation Notice

Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

1Section 503 of the Rehabilitation Act of 1973, as amended. For more information about this form or the equal employment obligations of Federal contractors, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.