Location: Amsterdam

Aruliden is an independent award-winning brand creation and product innovation agency founded in 2006, by Rinat Aruh and Johan Liden. We create brand, products and experiences that matter. We work with a diverse range of Fortune 100 as well as start up clientele in the Beauty, Lifestyle, and Consumer Technology space, often rethinking categories and industries. Design excellence shows up in all parts of our work, from Strategy to Digital content creation with deep roots in bringing brands to life in non-traditional ways. With offices in NYC, SF, and Amsterdam our team of 50 works with global brands and clients throughout the world to create cultural impact through design.

As the Account Executive, which is a hybrid project and account coordinator role, you'll drive strong partnerships with clients, from initial new business efforts through execution. You will be responsible for supporting project development from concept to delivery, providing guidance for internal teams, establishing meaningful relationships with our clients, This role will support the Account Director with  day-to-day account operations and relationship management. You should have experience with overall account management, account growth, and ability to develop creative processes to help meet client objectives. 

This role requires strategic thinking, obsessive organization, attention to detail and strong communication skills. You must be able to keep sight of the big picture while focusing on the minutia, supporting and contributing to teams, keeping calendars, tracking budgets and liaising with clients when necessary and appropriate.

What we expect:

Project and Account Management 

  • Establish project requirements, priorities and deadlines both internally and with clients; responsible for running project from beginning to end 
  • Organize and attend key client meetings (new and existing)
  • Create clear and compelling Scopes of Work 
  • Negotiate scope, timeline, pricing and secure PO's in partnership with clients
  • Consistently manage client expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
  • Resource project teams by identifying appropriate resources based on project scope 
  • Prepare internal project briefs and lead kickoffs to help onboard teams; Establish project requirements, priorities and deadlines 
  • Develop and maintain appropriate levels of communication with the client, internal team members, and staff to ensure proper coordination of all project scopes and deliverables
  • Responsible for keeping all projects up to date in Aruliden's internal project management tool (Mavenlink) to ensure project profitability and efficiency, on an ongoing basis
  • Work closely with finance and leadership team to understand overall project profitability, bottlenecks and track overall project health, as the owner of the project
  • Monitor and manage multiple project work-flows with respect to resources and schedules and revise as appropriate to meet changing needs or requirements

New Business 

  • Help identify organic growth opportunities with existing clients and initiate long-term planning with internal teams to bring these opportunities to fruition
  • Provide support on any new business initiatives through creation of materials for key meets and/or ongoing client relationship management 

Office Management 

  • Support Amsterdam office operations 

Skills 

  • Excellent communication, organization and time management skills
  • Proficient with Resource & Project management applications

What it will take:

  • You have 2 - 4 years of experience in Project Management and/or Account Management in a creative environment 
  • You speak and write fluently in English 
  • You are strong and driven, but know when to go with the flow
  • An energetic self-starter who isn't afraid to jump in and roll up their sleeves
  • Self-motivated by an extremely collaborative and fast-moving environment
  • Solution-oriented with a positive attitude
  • Passionate about design, brands and trends

*This role is located in the Aruliden Amsterdam office

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