We are seeking a Product Evangelist to join our growing product marketing team. Reporting to the Manager of Product Evangelism, Product Evangelists are cross-functional collaborators who partner with sales and marketing to develop high-value opportunities by demonstrating the value of Articulate products. 

In this role, you’ll work closely with sales partners to help prospective customers understand the value of Articulate products for addressing their business and training challenges. You’ll also work closely with product marketing and sales enablement to help ensure field team readiness for delivering value-based product and feature messaging and support marketing initiatives with product demos.

What you'll do

  • Serve as an internal Articulate product and e-learning subject matter expert along the customer journey
  • Partner with assigned sales teams to develop a deep understanding of prospect needs, and then use those insights to create engaging, custom product demonstrations that speak to those needs
  • Enable field teams with go-to-market resources such as product/feature demonstrations, sample projects, talk tracks, flows, one-pagers, and leave-behinds
  • Craft compelling customer-facing product demos, including sample projects, talk tracks, flows, one-pagers, and leave-behinds that capture key product marketing messages 
  • Create and deliver outstanding presentations and product demonstrations at live and virtual meetings and during events and webinars
  • Continuously build your Articulate product expertise and e-learning industry expertise, staying abreast of relevant instructional design trends
  • Travel as needed for face-to-face customer demos, trade shows, and other in-person events
  • Participate in and/or lead other special projects as assigned

What you should have

  • 5+ years of experience creating effective customer-facing product demonstrations in a B2B SaaS environment
  • Familiarity with B2B sales processes, best practices, and effective field enablement strategies
  • Excellent presentation skills and ability to quickly and effectively build trust and rapport with customers
  • Passion for understanding customer needs and solving customer pain points
  • Growth mindset and an interest in continuous improvement
  • Outstanding written and oral communication skills
  • Strong public speaking skills with a warm, confident, and engaging presentation style
  • The ability to handle stressful situations while maintaining a friendly and professional demeanor
  • A positive attitude, attention to detail, high empathy, and a collaborative spirit
  • A high degree of comfort with technology
  • Bachelor's degree or equivalent relevant job experience

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002 and led by CEO Lucy Suros, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. 
 
Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius in 2021. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 118,000 customers in 170 countries and counts all 100 of the Fortune 100 companies as customers.
 
Named one of Inc. Magazine’s Best Workplaces 2020 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.
 
Articulate welcomes different voices and viewpoints and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, native language, pregnancy status, physical size, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.
 
(For information about Articulate's privacy practices, please view our Privacy Notice)

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