The ideal Benefits and Wellbeing Manager is a super communicator that is able to articulate very detail-oriented information to an audience of people in a way that is both captivating and memorable.  We’re looking for a person to partner with our brokers, vendors and internal stakeholders in executing all benefits processes including plan renewals, benefits open enrollment, new plan implementations, annual filings, audits and other benefits activities.

What you’ll do

  • Lead Open Enrollment, including Benefits Administration, data accuracy of benefit information, benefits event planning, program renewals, communications, and API file feeds.
  • Manage relationships with brokers, consultants, insurers and vendors to ensure timely customer service and accurate cost-effective plan administration.
  • Demonstrate deep knowledge and experience with the US healthcare market (including value based care, self funded plans, healthcare access strategies) to build innovative health plan strategies focusing on the health and mental wellbeing of our population and employee experience.
  • Lead day-to-day activities related to benefit programs including medical, 401(k) plan, time off plans (leave of absence), dental, wellness, life insurance, etc. Ensure that programs are aligned with current regulations and support Articulate’s HCO framework.
  • Lead and identify strategies and resources to improve employee communication on education on the value of our benefits. 
  • Lead the development and implementation of our wellbeing programs, analyze employee wellbeing requirements, monitor and advise on wellbeing trends
  • Process accurate and timely submission of employee 401k deferral changes and contributions into the plan
  • Manage our Leaves of Absence program. Consult with People Partners on complex leave issues.
  • Work closely with internal partners (legal, finance, payroll, analytics etc) to ensure accurate and on-time delivery of benefits programs.
  • Ensure compliance with all government regulations, including ERISA reporting and disclosure requirements, FMLA, COBRA, HIPAA, FLSA, IRS, DOL, Health Care Reform, non-discrimination testing, transparency and mental health parity regulations.
  • Manage 401K 5500 audit.
  • Document and maintain administrative and compliance procedures for assigned benefits processes
  • Coordinate benefits processing. Handle enrollments, COBRA, terminations, changes, beneficiaries, disability, accident and death claims, etc.
  • Oversee maintenance of employee benefits files, and performs monthly benefits reconciliation
  • Survey industry trends. Complete benefits surveys and review information obtained from the results. Analyze complex benefits information. Forecast trends and assist with future benefits designs.  Assists with the development of specific recommendations for review by management
  • Performs quality checks of all benefits-related data
  • Partner cross-functionally to compile data for various benefits and compliance audits
  • Respond to employee inquiries and requests regarding benefits related matters in a timely manner in the People Team’s request slack channel.

What you should have

  • 8+ years HR / Benefits experience
  • Experience in building benefit programs that  address structural economic and social disparities and support the whole human at work 
  • Experience in building market competitive benefit programs that provide an exceptional employee experience within a high-growth technology company.
  • Strong knowledge and understanding of benefit plan administration in multiple systems (e.g. Paylocity, Benefits Administration, COBRA)
  • Strong knowledge of leave benefits administration nationwide.
  • Proficient in MS Excel (VLookups, Pivot tables, and other formulas) and Google Sheets
  • Team player with the ability to work collaboratively with cross-functional partners across the organization
  • Working knowledge of federal and state regulations, filing and compliance requirements affecting employee benefit programs
  • Process improvement mentality and ferocious curiosity
  • Strong systems knowledge, including the ability to quickly learn new systems
  • Knowledge and mindset for automation and improvements to streamline processes for scalability
  • Strong communication and analytical skills
  • Excellent organization skills with attention to detail and completeness
  • Ability to work independently with minimal supervision, as well as ability to collaborate closely with other teams remotely
  • Excellent problem-solving skills and judgment

About us

Articulate Global, LLC, is the leading SaaS provider of creator platforms for online workplace training. Founded by Adam Schwartz in 2002 and led by CEO Lucy Suros, Articulate provides creator tools and services that make it simple for enterprises and SMBs to develop, deliver, and analyze online workplace training that’s engaging and effective. 
 
Increasingly, organizations must reskill employees for ever-changing remote and hybrid work environments, create learning cultures that attract and retain employees in a tight labor market, and use training to build more equitable, empowering, and engaging workplaces. Articulate helps organizations address these critical business needs with its creator platform for workplace training. Articulate 360—a suite of creator tools for online courses—was named the 7th most-loved product in the world by TrustRadius. And Rise—an all-in-one online training system that makes online training easy to create, enjoyable to take, and simple to manage—is the first creator platform for SMBs and departments within the enterprise. Articulate has more than 106,000 customers in 161 countries and counts all 100 of the Fortune 100 companies as customers.
 
Named one of Inc. Magazine’s Best Workplaces 2020 and a leader in building a human-centered organization, Articulate is guided by a commitment to provide the best value to customers, do right by employees, and create an equitable, empowering workplace for all. As a human-centered organization, we honor people’s humanity knowing that each person’s unique history, vulnerabilities, and social location inform how we show up with one another. We embrace our connectedness, aware that what we do and say impacts others. We give each other grace because we are all works in progress, learning and evolving every day. And we take responsibility for ourselves and are serious about our accountability to each other.  In all we do, we strive to create an equitable, sustainable, and empowering workplace while we drive results for the business and make a positive impact in the world. Read more about our values here.
 
Articulate welcomes different voices and viewpoints and does not discriminate on the basis of race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, native language, pregnancy status, physical size, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, and military or veteran status, or any other basis protected by law. We are an equal opportunity employer and invite applicants to voluntarily disclose their race and gender on our application form to help us create a diverse company. This voluntarily disclosed information will not be shared with any hiring manager and will be kept in confidence by the Articulate human resources department and executives who are not hiring for this position.
 
(For information about Articulate's privacy practices, please view our Privacy Notice)

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