About Array Education
Array Education is an innovation studio that supports, connects, and invests in teaching and learning projects starting with early literacy and continuing through the strong launch of a young person’s career. The projects we are inspired by, whether in K-12 or beyond, are designed to prepare young people to pursue paths of their choosing post high school. Our post K-12 work is united by a recognition that as we age, our educations and our careers are best described not as sequential stops in our lives, but rather the double helix of our lives’ DNA.
Array’s approach to working with entrepreneurs starts with identifying entrepreneurs and approaches with high potential to dramatically improve instructional experiences and outcomes. We support ventures through financial investment, incubation, product testing with end users to validate and improve the product, and launch of their products and solutions more broadly.
Array Education currently incubates five core ventures – Cooperman College Scholars, a college scholarship program targeting high-potential, underrepresented students from Essex County, NJ; nXu, that provides research-based, transformative, purpose-driven learning experiences for youth and adults through a school-based curriculum, educator training and development, and direct student programming; Lit, a program partnering with school and system leaders to build, implement, and sustain reading ecosystems that live at the intersection of research and instructional equity; Opportunity College, a new online post-secondary program for a new generation of career seekers; and Teach Like a Champion, a program that studies and shares the best practices of effective teachers. For these core ventures, Array’s central team provides shared services support, including financial, operations, HR, technology, and legal support services, allowing the entrepreneur to focus primarily on making a great product.
The Opportunity
Reporting to Array Education’s Managing Director of Innovation and Operations, the Director of Operations is pivotal in providing centralized operational and HR services to all program teams and employees, which allows our ventures to maintain their focus on developing and providing excellent and transformative services to students and communities. This role is perfect for someone who enjoys executing day to day tasks with strong attention to detail, while also looking at the bigger picture to continually improve our organization and systems. The Director of Operations must have a passion for Array’s mission and a deeply collaborative approach to the work.
Responsibilities
Program, Consulting & Vendor Agreements (20-30%):
- Draft program agreements and consulting agreements for all programs, in coordination with program colleagues, and manage and track agreement execution
- Maintain standardized processes and systems for partner, consultant, and vendor agreements to ensure consistency in documentation and agreement terms across the organization
- Collaborate with colleagues and external counsel to problem solve complex and non-standard agreements
Technology & Vendor Management (20-30%):
- Ensure that all staff have the tools and resources needed to work effectively by overseeing technology systems and org-wide technology tools, building new laptops and managing laptop inventory, and responding quickly when technology issues arise
- Act as primary contact with the Array’s outsourced tech support provider and other tech vendors
- Review and code invoices for organizational operations vendors
Human Resources (20-30%):
- Act as primary contact for Array’s PEO, partnering with them to problem-solve challenges as needed
- Execute employee onboarding and offboarding, coordinating with PEO, tech services, and the finance team as needed
- Support employees with HR needs, such as basic benefits and policy questions
- Lead annual benefits open enrollment process
- Execute annual Personnel Handbook revisions and communicate with employees regarding policy changes and HR compliance requirements
- Maintain employer accounts with various regulatory bodies as needed and work with PEO to ensure that all regulatory reporting is accurate and timely
Other Responsibilities (10-20%):
- Organizational Insurance:
- Liaise with organizational insurance broker to manage annual renewal process
- Obtain certificates of insurance as needed and act as point person for insurance-related requests from program teams
- Office management:
- Maintain office operations, such as mail processing, supply procurement, general upkeep
- Take lead on lease renewal(s) for Array’s three office spaces
- Other responsibilities as required and assigned
- Provide operational support for Array events occasionally outside of typical work hours; potentially will require a shift in schedule to accommodate for late hours
- Collaborate with the Array Central team on quarterly newsletters
- Ongoing Learning for Yourself & the Team:
- In partnership with your manager, develop, model and maintain a positive and inclusive team culture for Array Education and its programs
- Attend and actively participate in Array Education team meetings, engagements, and cross-functional spaces; organize central team activities
- Actively participate in team meetings and activities, and facilitate, develop and engage with Array’s program as opportunities arise to deepen understanding and connection to the mission and program objectives for both yourself and the broader team
Essential Qualifications
- Bachelor’s degree required
- 7+ years of professional experience; experience working in a fast-paced, K-12 education non-profit or school organization is a plus
- Proactive, pragmatic, and resourceful problem solver – you enjoy trying to figure things out and when in doubt, you Google it or ask an expert
- Excellent communication skills, both written and verbal, with a service-oriented mentality
- Adept at using technology, with skillful knowledge in Microsoft, Google Workspace, and Zoom
- Excellent organization skills, has a high attention to detail, and is deadline-driven
- Strong project management experience working across cross-functional teams
- Manages complex and confidential information with accuracy, professionalism and discretion
- Ability to work efficiently, intensely, and within an entrepreneurial environment
- Continuous and curious learner, with a strong growth mindset and desire to grow
Benefits
- Salary Range: $120,000-140,000
- Competitive benefits package, including subsidized health insurance (medical, dental), disability insurance, 401(k) match, unlimited sick time, 17 holidays, and 15 PTO days.
Location
- This is a hybrid position working 2 days a week in person in lower Manhattan.
We know that women and people of color are often less likely to apply to a position if they don’t match 100% of the job qualifications. Don’t let that be the reason you miss out on this opportunity! Please do apply if you can meet many of the qualifications. We commit to reviewing your applications, keeping your info on file, and reaching out if a well-suited position becomes available.
If you are interested in this position, please submit your application at our Greenhouse page, where you will be asked to answer some application questions.
